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“Lilli
She did an exceptionally great job at managing my frustrations while remaining professional. She’s demonstrated patience, knowledge, and exemplary professionalism”
“Had a great experience with Ryan at the Washington Verizon store!! He was very informative, fast, and answered all our questions!! Thank you Ryan! You're the best!”
“Hello my name is Albie the representative Hailey of this location was awesome with helping me get in contact with customer service since they have failed to do anything to resolve my issue with returning my equipment thank you Hailey so much you deserve a giant raise. :D”
“I had the best experience today at the store thanks to Tryston Rhodes. He went above and beyond with assisting my cousin with her transfer issues, and took time listening to her and giving advice about their shared passion. He didn't rush, was understanding and ensured she understood the process. I can't thank him enough for such a wonderful experience.
”
“We changed over to Stratus for our Phone and Internet a few months ago. The whole process was easy thanks to all of their wonderful employees!! We started with Mary from the beginning, and she still checks in on us to make sure everything is good and if we need anything! I am very pleased with our services and their employees; I am so glad we decided to go with Stratus!!”
“I have had service from Telstar Communications for many many years. First with their cable TV and I believe their first client for cable internet in our area and I believe their first client for their new rollout of fiber internet in our area. Their service has always been top notch, and for all the years I've had service with them I can probably count on one hand the times we had outages. Even at that those outages never seem to last longer than a few hours. Their customer service and tech support I've always been top notch. I would highly recommend service from them.”
“Fantastic. The workers are always friendly and professional.
Marianne has worked with us and for us for almost 20 years abd we have always appreciated her service.”
“We had this company for about 2 years. NEVER A PROBLEM. It handles everything. Prices are more than fare. Techs that come out are super friendly and very good at their jobs. Service calls are on time, quick and very professional. Can't go wrong. Thank u guys”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“Austin was amazing - he was covering so Washington is not his normal location , but Rockfalls/Dixon - but best US cellular experience I have ever had. Super helpful and efficient.”
“Great internet service with coverage in rural areas. I use it daily for work on enterprise systems and have never had any issues with reliability. Speeds are as advertised and their service is also excellent.”
“so I signed up with the T-Mobile location in Costco and to be honest they made mistakes and I was made promises that didn't get delivered so I stopped trying to communicate with them because they weren't helpful and I started coming to this store and the staff here is awesome Wyatt and Lucas and Robin all kick ass and I got answers and they took time with me to get everything squared away I'm so thankful for them I was very frustrated after going to the Costco location for T-Mobile and this is definitely the store to come to because they are awesome!”
“Installation technician was polite and even helped me get an Ethernet cable ran to my computer. Speeds are genuinely more than 40 times faster than before. And he says they send out people to help with any future issues for free which sounds great.”
“Went to this store a couple days ago and they have improved greatly from the last time I had visited! My previous visit it seemed like no one knew what they where doing and was moving way to slow for such a simple task. But now it seems they've hired competent employees.”
“I needed a screen protector for my Samsung Ultra watch. I called all over Peoria and East Peoria trying to locate one with no such luck. By chance while stopped at a light I saw ATT. I went in told them I wasn't a customer but needed a screen protector. A salesman, Jimmy Salamanca, hooked me right up. What a bargain, $4.50 and I love it. THANKS JIMMY”
“Ms Trina Lobdell the Retail Sales Consultant was super good at her job. Had to go back to the store twice for unrelated reasons and both times she got me up and going with in 10 minutes or less. 10/10 job.”
“I want to thank Clay Rebholz for the awesome service he assisted me with my complex issue with my Verizon account after relocating from Florida. He has great customer service and assisted with moving forward successfully! Thanks again Clay!”
“SSA Jasmine is top notch. She tried to trouble shoot my phone and in the end, I needed a new phone. I GREATLY appreciated her patience, perseverance and thoroughness in getting my situation straightened out. Five stars for her!!”
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“Naomi was super sweet and fast, she handled a store full of customers and still managed to handle them accordingly. She DESERVES A RAISE! also if she’s not a manager she deserves to be!”