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“Excellent service and Intel from a super friendly staff, A'Mari walked me through the whole process and made me super comfortable with my decision :)
Definitely would recommend this location!”
“Asia is the BOMB and the EXPLOSION! AT&T representatives have been trying, without success, to get me to switch my services. She answered my questions and helped me to make the best decision for ME! Thanks, Asia!”
10AM - 7PM
2521 W War Memorial Dr, Peoria
Mobile Phones
“Had such a great experience here with Joseph, and I’m assuming the manager. They both we extremely knowledgeable, kind and very friendly. I tried getting my finance an upgrade but we were not eligible at this time. But as a counter, they said they were going to call us to do preorders for the iPhone in August. Walked out with new accessories nonetheless. Will be coming back to do business here.”
“Danny was very helpful with my purchase today. He was both knowledgeable and extremely patient with me (I ask lots of question). He was also very kind and personable. He took the time to answer all my questions and guided me through the set up process. We had a few hiccups but finally got it worked out. He is an asset and the type of employee I would like working for my business.”
“My husband and I just left Boostmobile
On N Vermillion and had the utmost pleasant service from any phone store
Meieek went above and above with his
Expertise and service
Appreciated greatly”
“I was looking for information as I was contemplating switching carriers. Brady not only made up my mind with his expertise but his incredible customer service abilities. What an asset he is for AT&T.”
“I’ve had my fair share of customer service experiences, but none have been as excellent as this one. The customer service team was not only friendly but also incredibly knowledgeable and efficient. They took the time to listen to my concerns and made sure I was well taken care of every step of the way. They went out of their way to make sure all my questions were answered, and I felt valued as a customer. It’s not often you encounter such personalized attention—thank you for making this experience so positive!
Special mention: Dev Patel and Store Manager !!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
10AM - 7PM
1800 Knoxville Ave Ste 7, Peoria
Mobile Phones
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
10AM - 7PM
3311 N Sterling Ave, Peoria
Mobile Phones
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
“Aaron and Cassidy were both the only helpful people for me with this past experience. They should replace the rude lady that was supposed to be helpful from support-she totally wasn't! Aaron and Cassidy are great...joci too! She's the bomb”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
“It has taken nine months to get billing corrected for upgrading two iPhones. It has been very frustrating working with Customer Service trying to get it corrected, waiting a month for the next bill and finding out that it is still incorrect.
The one very big positive during the nine months is the support received from the local store representatives. They have worked with me in explaining to Customer Service each and every month. Without their support I would have left T-Mobile after just a few months.
I wish to thank JaMarcus and Hernan for all their efforts and recommend them T-Mobile Employee of the Year!
THANKS TO THEM!!!!
James Everett”
“The customer service rep was knowledgeable and helpful. He had a good disposition. I haven't had a phone in almost 2 years. This being my first experience in awhile, it was a good one. Welcome to the neighborhood.”
“Went to this store a couple days ago and they have improved greatly from the last time I had visited! My previous visit it seemed like no one knew what they where doing and was moving way to slow for such a simple task. But now it seems they've hired competent employees.”
“Staff are friendly and helpful my boyfriend’s grandma was in need for a new phone and they were the best people to help with her needs! Keith was really cool along with his partner very experienced and very nice people”
“Generally a positive experience when I visit. Every now and then though, I'll run into an employee that just doesn't fit the personality that says let me help you.”
“I’m only giving a full star review because the woman, Julie, who helped us out was a trooper through a horrid transfer of account handlers. She did a great job explaining things and dealing with the corporate people on the phone for us.”
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“Jake is the guy that you want to work with at this store. Extremely knowledgeable and professional. He helped resolve an ongoing problem we have had since 2023. I had attempted to work on this several times, but with no success. Jake’s customer service is absolutely outstanding! We would absolutely recommend him without hesitation.
And we thought that customer service was dead! Certainly not at this store! Thanks so very much Jake for all of your work to get our account and devices going in the right direction! You are awesome!! ??”