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“The staff at this location is phenomenal, Asia specifically, she helped us the instant we walked in and answered all of our questions. She helped us combine our plans, make sense of our bill and explained everything in detail. She was professional, friendly and is an expert in her field!”
“I had an amazing experience in the store Jake tried his hardest to help me out as much as he could and got me out with an awesome deal!! He’s gone above and beyond the normal expectations of amazing customer service!! thank you again Jake for helping us out and bringing us our SIM card out of the kindness of your heart knowing we don’t have normal transportation. Most definitely recommend and ask for Jake”
“Maleek was very helpful and friendly.When I was there, the ac was not working so it was very hot at the store. Hopefully, it gets fixed soon so Maleek can have better working environment.”
“Eric was a customer's dream! My phone locked up, and I was in a bit of a panic. Calmly, pleasantly, and efficiently he solved the problem! What a blessing he was and what a asset to your company!”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“I recently had my phone stolen, so I came into this location with realistic expectations of starting over with a new phone and number. To my surprise, the sales associate Barry was able to set up my previous phone details and number onto a new phone. He was honest, insightful and made the transition seamless! Highly recommend seeing Barry for any questions or concerns!”
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“Tabitha G was filling in over at the East Peoria location and she was so nice and accommodating to me!I was in and out very quickly!Thanks a bunch for being kind and great, Tabitha! ?”
“The store is very clean, the guy that helped me was awesome. I had to go in a verify my identity because I purchased a phone and plan on their website.... I was there less than 30 minutes getting things taken care of an I was on my way home”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
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“Fast, fast, fast. In about (40) min., dropped it off, he replaced the cracked screen, put a screen saver cover on, and came outside to let me know it was ready.Great, friendly service ?Only issue was it was not on main roadway so it harder to find. Google maps had me passing like (3) time. It is in an old motel bldg. So tucked in the center couttard.”