“I've been to this location three times recently, and each time there was no line and the service was fast and friendly. One of the best kept secrets on the south side. If you live in the area, this is the post office you want.”
“Showed up on a Saturday and there were 10 people in front of me. I thought it was going to take forever but I was in and out in less than 5 minutes. Also, the ladies were super nice as well.”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“I have visited this location several times and received good customer service. Although the store is very small it has always been organized. There is not plenty of parking so you might have to park a few spots away. However, there is handicap accessible parking for those who need it. The limited parking is probably the only thing I don't like about this location.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
9:30AM - 12:45PM 2:15 - 5PM
5 Surrey Brook Plz, Sauk Village
Post Offices
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I have a small online business so I go here about once a week (usually morning) to drop off packages, buy stamps and recently for passport renewal. Every time I go its a very nice and quick visit. I’ve been to many other usps locations and this one is by far my favorite because of the employees. The 2 employees that always help me, muslim lady and African (I think) American lady are always very nice, helpful and welcoming. Service is 10/10 ?”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“EVERYTIME I frequent this place, I'm treated with such high levels of respect, & they helped me set up my p.o. box. In thankful. The lady whose picture is shown here is ALWAYS pleasant, & helpful. Even the men are courteous, & complimentary. I'm thankful that we all have a postoffice near us. The place is neat, & have an array of shipping boxes, & gift cards. Thank u all, & keep up the good work.”
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
“I’m very pleased with this location and highly recommend visiting. My experience today was with Kiera and Deante. Both very pleasant and professional. Very welcoming and clean location. The postal reps answered all my questions and made my transaction a smooth one. Would visit again. I was a little Leary about some of the complaints but being in there today showed me it’s a lot of mad unsatisfied people in the world. They go into these establishments with that energy and not knowing it can be reciprocated at any time. Be mindful people.
I even took time and did the survey after my visit to ensure a decent rating”
9:30 AM - 5:00 PM
3638 W 111th St, Chicago
Post Offices
“Every time I come in this location they are friendly, fast and efficient. There is always a smiling face. I've been coming here lately for my small business to drop off my orders to customers. Never a problem. There is a post office not too far from this location that needs improvement but no issues with this location at all.”
“The staff has always been friendly and helpful to me. I think some of these reviews are unfair and unjust. Some things are out of the control and they are being blamed for them. I will continue to come here because I’m in and out in a timely manner. Yall keep up the good work”
“We were given excellent help by Arlene for completing passport photos and assisting in completing renewal passports. Wayne has also been very helpful. We are lucky to have such a good staff at this location.”