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“Frank and the staff are very friendly And Frank went out his way to help my daughter to be able to have her Rx on a timely matter do to the high demands of this Rx. Thank you Frank & staff. Keep up the good work. S. Schroeder & A. Nelson”
“I had to take my car back in after getting new tires and a new sensor put on and was having some problems with the tmps signal coming out on all the time. I brought it in today for the second time and they fixed the problem and they emitted it with something they did wrong. They didn't hook up the new sensor to my car so everything is fine and dandy now and I appreciate what they did. I will go back there for more service on my car when I need it”
8AM - 6PM
3913 E Lincolnway, Sterling
Department Stores
“Farm & Fleet is one of my favorite stores. Lots of different items I buy there but today was coffee, nuts and dried fruits. I have purchased numerous canning supplies this year.”
“On December 1st my fiancee and myself went to this store to buy wedding rings. When we entered the store we were waiting in line at the front desk area for the next available employee to help us.
While waiting, we were approached by an employee (blue sweater, short grey hair - couldn't see her name) who left her station #3 with a LIVE customer to walk over to us and literally scold us for standing and waiting - she said we would have to get in line with other shoppers eventhough we weren't buying any store items. She left her LIVE customer to confront us for what reason we have no idea. That's not acceptable behavior from a customer training perspective - as we didn't see her name tag - we remember what she looked like.
As we proceeded to wait in line, we were able to purchase our wedding rings from station #2 - Kaitlyn as she needed help to make our transaction. She asked the manager of this store to help her make our purchase. The manager herself was very professional, knowledgeable and it was a pleasure dealing with the manager and Kaitlyn. In the event we decide to come back to Sterling Kohls for our 'cash rewards' purchases; hopefully your employees will have better customer service behavior than we experienced from the employee at station #3.”
9:30AM - 9:30PM
2901 E Lincolnway, Sterling
Department Stores
“I use to love this store until I had a new baby! Why you gonna sell baby clothes and not have a proper cart to push them around? Still love the clothes though!!! just fix this I cant be the only one!!!”
9:30AM - 9:30PM
2901 Lincoln Hwy Suite A, Sterling
Department Stores
“I love this 5 below! They have all my favorite snacks and drinks. The blind bag, building block, and graphic tee rotation are why I keep coming back and leaving with way more than I came for. Staff are always friendly and helpful!”
“I'D LIKE TO PUT IN A GOOD WORD FOR BRANDEN DAVIS, IN THE APPLIANCE DEPARTMENT ( PHONE DEPT). @ STERLING ILLINOIS, WALMART.
I PURCHASED A NEW SMART PHONE, WITH A NEW PACKAGE, & HAVE HAD SOME PROBLEMS WITH IT! BRANDEN HAS BEEN VERY HELPFUL IN HELPING, TO STREIGHTEN OUT THESE PROBLEMS! HE DESERVES A WELL DONE!, FROM WALMART'S MANAGEMENT!, HE HAS BEEN VERY KNOLEDGEABLE!, ABOUT THIS MATTER, & I GIVE HIM 4 ⭐'s & A BIG THANK YOU! 👍 FOR ALL HIS HELP!👌”
“I just had the best phone experience with this pharmacy!
Demi was outstanding. She was very professional, courteous and most importantly, patient!
Thank you!!”
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“This Walmart is a convenient place to stop for just about anything you need. The store has a good selection, prices are reasonable, and I can usually find what I’m looking for without much trouble. The store was clean and organized during my visit, and checkout went smoothly. Overall, a solid Walmart location and a convenient option for shopping in the Rock Falls area.”