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“Top Notch car rentals at the Rockford airport location. Customer service and cars are the best in the Industry. Easy in and out. Never a problem. I have rented cars all over the country for the last 30 years and the Rockford Airport location is by far the best location to get your rental car.”
“The team at the Enterprise in Rockford, Illinois is outstanding. Every time I've been there, they're incredibly busy, but you would never know it from the way they treat each customer. They stay organized, take the time to be thorough, and never make you feel like you're being rushed.
Everyone I worked with was professional, understanding, and genuinely helpful. They answered my questions, made sure I was taken care of, and handled everything with patience and a positive attitude. Even with a full lobby and constant activity, they maintained excellent customer service from start to finish.
It's rare to find a team that balances efficiency with such a personal touch. They are an absolute delight to work with, and I wouldn't hesitate to rent from this location again. Thank you for making what could have been a stressful experience so easy!”
“Great experience booking my Honeymoon rental with them. They gave me a free upgrade and the vehicle was in pristine condition!! Pick up and return were smooth and the front desk associate was very helpful. Highly recommend.”
“I used Enterprise car rental at Chicago/Rockford recently and it was an excellent experience. The representative got me on my way quickly and listened to what I needed for my trip. I will likely use them then next time I need a rental.”
“I've been using this company's services for ages, and I've never run into any issues. Everything has always gone so smoothly here. Plus, the prices are great, and they're always upfront about everything - no hidden fees or surprises!”
“Every time that I have needed a rental or U-Haul this company has came through. Thank u guys for the excellent customer service that Zack provided which made the rental process easy and straightforward. My family and I will not go anywhere else from now on. Keep up the great service.”
“They could have used more help at the counter but overall they were fast and efficient. Don't pay them for fueling up your car. I saved $40 doing it myself. I will definitely use them again. Very easy returning the car also.”
“I have come to get a rental car at this location over six times due to a family illness. The gentleman at the counter is always pleasant, quick, and efficient. The cars are always clean and comfortable.”
8AM - 5PM
7549 Walton Street, Rockford
Car Rental
“Jamarius flannigan has absolutely mastered being a people person and his customer service is impeccable. He makes your experience going through hertz feel easy and confident . If you’re having any trouble talk to him , he will handle it accordingly and do everything he can to make it right.”
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“Appreciate this location. It has been outstanding and understanding. Sal leads this location empathy and customers first. Avis is truly blessed to have Sal working for them. I will never rent with another business except Avis because of Sal.”