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“Enterprise always provides great service. They picked me up from the auto body shop, and gave me a ride back to the shop after i returned the rental. Very smooth process.”
“Top Notch car rentals at the Rockford airport location. Customer service and cars are the best in the Industry. Easy in and out. Never a problem. I have rented cars all over the country for the last 30 years and the Rockford Airport location is by far the best location to get your rental car.”
“My friend Sal is a great guy and he takes care of his customers very well and I have been happy ever since I have been renting with him and all the cars are brand spanking new and always smells good I’m sooooo happy I met them ?”
“BEN TOUSEY WAS EXTREMELY HELPFUL AND WENT ABOVE AND BEYOND TO HELP US WITH OUR RENTAL. HE EXPLAINED THE CAR TO US AND WAS VERY PLEASANT TO TALK TO. WE WILL DEFINITELY USE ENTERPRISE OR NATIONAL AGAIN.”
“Got a nice car for a quick trip up to Wisconsin dells, got a free upgrade which was awesome and unexpected, and it was also very nice that Ben left me a voicemail after the trip just to make sure everything was perfect with the car, which it was! Had under 10k with the rental, was filled up and easy to pick up and return. They opened up a third line because they were busy when I came up and got me checked in super quick! Great job Alamo!”
“Every time that I have needed a rental or U-Haul this company has came through. Thank u guys for the excellent customer service that Zack provided which made the rental process easy and straightforward. My family and I will not go anywhere else from now on. Keep up the great service.”
“I use Enterprise for my rental car needs when I fly into Rockford Illinois. I usually have the pleasure of working with Stephanie Flanagan, she's amazing! Stephanie is an employee who cares about the customer along with caring about the company she works for. I will continue to use Enterprise due to the amazing customer service she gives me each and every time.”
“I rented a car from this location and had a perfect experience. Nice car, great help over the phone and easy after hour pick up since my flight got delayed till midnight. I have no issues using them again every few months for my repeat trip. Dropping off was easy also. Parked in return lot and went to customer service who gave me a receipt with a smile and I was on my way. Highly recommend Budget at Rockford IL. airport.”
“I returned a car here that I had picked up at O'Hare, and while trying to coordinate a ride to the Rockford airport from Hertz, the woman at the counter let me know that they could shuttle us to RFD for free. A nice gentleman named Don gave us a quick ride over, and it definitely beat waiting an hour for a taxi or watching rideshare drivers cancel a ride that took them out of their preferred zone. ?”
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“Fast and friendly service! We were in a pinch with car trouble that was going to take a few days to repair so we needed a rental fast. The team at this Avis was very helpful and professional. I recommend them if you’re in the area and need a rental.”