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“This store was completely awesome. I was looking for C to an auxiliary for my job. And they didn't have one on the wall and the guy 1 of the salesmen in there had 1 and he gave me his. That's how great that store is given 5 stars. 10 stars amazing service. Totally awesome of him to do that for me.”
“If ya’ll haven’t been to T-Mobile by CherryValley mall, ya’ll have to! The service this store provides is beyond excellent, and they are truly watching out for your best interest. I only been here a few times and they already remembered me and were so eager to help me!! Love the service and the people at this store! ?”
“Mr. Horvath was great throughout. He never really sold me anything.
He just got me the best plan they offered, a new phone with a case and screen protector and a great customer experience. I'm going back for my husband soon to add him to the plan. Thanks Mike!”
“I would like to express my utmost appreciation for the exceptional service provided by Jonathan. He demonstrated outstanding customer service skills, was extremely helpful, and successfully facilitated the transfer of my son's data from his old phone to the new one. If you require a new phone or accessories, I highly recommend working with him. Thank you, Jonathan, for your professionalism and dedication. T-mobile, he is truly remarkable.”
“This is ALL about great service, knowing your product and help…. it’s as easy as asking for Matt B. I called Verizon literally in desperation for how T-mobile had been treating me for 3 weeks. I told Matt what was going on and what I was looking for and he got right to it. He hooked me up with new Service, new Cell phone and Home Internet. We did the contracts Everything over the phone. Genius that’s Matt B, Matt’s product knowledge is Superior and to me that’s the most important value. I got off the phone I felt so relaxed for the first time in 3 weeks and knew I was in good hands with Verizon and Matt B. Check him out, if you don’t you’re missing a huge opportunity for peace of mind.”
“I want to express my sincere appreciation for the exceptional service my fiancée and I received during our recent visit to your store. Upon entering, we were warmly greeted by Casey, who promptly assisted us in exploring our options for upgrading our phones.
Casey demonstrated remarkable professionalism and patience throughout the entire process. He listened attentively to our preferences and offered insightful recommendations tailored to our needs. His knowledge of the products and plans available was impressive, and he took the time to ensure we understood all our options before making a decision.
It is rare to encounter such high-level customer service, and Casey’s dedication to ensuring our satisfaction has truly made our experience memorable. I would rate his service a perfect ten out of ten, and we left feeling confident about our new phones and plans.
Thank you for having such dedicated staff like Casey on your team. His exemplary customer service reflects positively on your organization and contributes significantly to customer loyalty.”
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“Eric and Danny were very sweet and helpful got my dad two new phones and WiFi very welcoming and moved fast in and out store was extremely clean as well good vibe and music while we waited”