“This store was completely awesome. I was looking for C to an auxiliary for my job. And they didn't have one on the wall and the guy 1 of the salesmen in there had 1 and he gave me his. That's how great that store is given 5 stars. 10 stars amazing service. Totally awesome of him to do that for me.”
“If ya’ll haven’t been to T-Mobile by CherryValley mall, ya’ll have to! The service this store provides is beyond excellent, and they are truly watching out for your best interest. I only been here a few times and they already remembered me and were so eager to help me!! Love the service and the people at this store! ?”
“Mr. Horvath was great throughout. He never really sold me anything.
He just got me the best plan they offered, a new phone with a case and screen protector and a great customer experience. I'm going back for my husband soon to add him to the plan. Thanks Mike!”
“Valery M the manager gave us excellent service! She went above and beyond to help us and addressed our every need. She was friendly, professional and has a very sweet personality! She was very kind to my family and I when we went to switch our service to T-Mobile. Bronson was great as well! He really helped us and did everything he could to give us a nice experience. We will return!”
“A gentleman named Kevin helped me set up my new phone service and wifi plan today and he helped me get like 3 different discounts. Dude was super patient and helpful. Give that man a raise cause i typically hate phone stores and their aggressive employees.”
“I want to express my sincere appreciation for the exceptional service my fiancée and I received during our recent visit to your store. Upon entering, we were warmly greeted by Casey, who promptly assisted us in exploring our options for upgrading our phones.
Casey demonstrated remarkable professionalism and patience throughout the entire process. He listened attentively to our preferences and offered insightful recommendations tailored to our needs. His knowledge of the products and plans available was impressive, and he took the time to ensure we understood all our options before making a decision.
It is rare to encounter such high-level customer service, and Casey’s dedication to ensuring our satisfaction has truly made our experience memorable. I would rate his service a perfect ten out of ten, and we left feeling confident about our new phones and plans.
Thank you for having such dedicated staff like Casey on your team. His exemplary customer service reflects positively on your organization and contributes significantly to customer loyalty.”
“Came in to get help with my phone Andrew and Erick assisted me with nothing but professionalism and courtesy. Even helped me take advantage of offers I didn't know I was eligible for thanks again
Sales done right, will definitely recommend you to my friends and family.”