Appliances in Rockford, IL

“We had an excellent experience with Guler’s Appliance & Mattress replacing our kitchen appliances. Their pricing was fair and very competitive—better than the big box stores—and the service was far superior. My office has also purchased from them, and they even serviced a technically out-of-warranty refrigerator simply to make it right, which says a lot about how they do business. Being able to see and compare everything in their large showroom was a huge plus. Highly recommend.”

“Beautiful home furnishings and appliances and the customer service is Greatttt.I worked with Troy and Eric to get just what I needed.There was no pressure just expert assistance.I will be returning soon.Check them out”

“Whether you’re working on a small DIY project or a bigger renovation, Home Depot is always a reliable place to shop. I’ll definitely be back for my next project! ??✨”

“I don’t know why you guys are all talking trash. I got a three month warranty on a washer, dryer and dishwasher and they all still work. That was like five years ago.
Don’t buy the shiny stainless steel one. The manufacturer only gives us six month limited warranty. People need to stop shopping based off of looks and start shopping based off performance. Maybe you wouldn’t have problems then.”

“Idk what's up with all these 1 star reviews. I walked in made myself known. Showed the guy what part I needed. He got it, I paid for it and left. Simple easy transaction. I think some people go in unprepared with a bad attitude. Then get what what they give and can't handle it.”

“Wanted to come on here to say the MOD (Ray) for customer service went above and beyond to help me with a return. I had purchased two Bose earbud products, one being the earbud open ultras, and the other being the quiet comforts I came to return them because I did not enjoy them and they didn’t give me the excitement. I thought they would. At first the associate helping said the serial numbers do not match. And called the manager (Ray) as a manager myself for retail I knew what their first thoughts could be ifykyk. So I got worried because I did purchase them items brand new online on the Best Buy app. And these items are not cheap so I did get flustered because how were these items brand new and the serial numbers not matching??? Ray explained the policy and I know that policy states the serial numbers must match in order to receive return. Ray gave me the benefit of the doubt and went out of their way to go to the sales floor grab the same exact items I purchased and discovered that BOSE is not matching their serial numbers for their products. Short story I got my return. Ray was very wonderful and empathetic. And explained to her associates to be vigilant when that happens with the products to be certain before dismissing the customer. Ray I hope this finds you thank you for your help. And it’s customer service skills like yours that make the difference! You rock!”