1131 2nd Ave, Rockford IL 61104
“I probably waste too much of their time gabbing, but Paul doesn't bug me about it too much. Hahaha. Classic generous and knowledgeable American hardware store. I dont know what I'd do without them”
2811 Charles St, Rockford IL 61108
“So I needed a few things and this reminded me of the warm feels of a little mom and pop shop.I had an issue with my card, and the owner was very friendly and helpful. I didn't have cash on me, only my card, and I'm sure they have a minimum on card purchases, but I needed a couple screws and washers which was like 60 cents.. he said don't worry about it... Well because of that, I just bought a bunch of snacks and pops and spent like $25 anyway with the items because that's the types of shops we should be supporting.Random selection of hot sauce also you won't find in many places, I had to buy one. It was pretty decent flavor ?Keep it up guys! A+++++”
1605 North Alpine Road, Rockford IL 61107
“Alicia the chasier was amazingly helpful I came in,asked a question and she knew exactly what isles the items I needed were in. She kinda saved my bacon since I was in a rush. Very helpful and honest very glad. As for the store itself, it's well organized and clean. I would highly suggest coming here if you need supplies. Please have a good day.”
4725 West State Street, Rockford IL 61102
“This is another family chain own operation that make sure it's employees know all facets in areas of the store they're very helpful they'll walk from one end to the other to help you find what you need again I applaud stores like this and the employees that work in them”
3622 East State Street, Rockford IL 61108
“retool is basically magic disguised as a practical solution. i could write a whole novel about how much of a game changer it is, but honestly, showing is way better than telling. check out the video attached to this review to see exactly what i mean in action. total lifesaver and absolutely worth the hype. 10/10 recommend. 🐞🎥”
6930 Argus Drive, Rockford IL 61107
“Some employees are worth their weight in gold. Vicki in appliances at the Rockford location is of those employees! She is helpful, patient, kind, and extremely knowledgeable.”
6370 East State Street, Rockford IL 61108
“It was ok, they don't carry replacement parts for the shit in store.. can't find a good replacement part for their made stuff.. plus they won't take back broken sprayers even tho its been cleaned out, u get a card to call n it says either take back to store, or won't go past the ring tone”
3358 Pyramid Drive, Rockford IL 61109
“Idk what's up with all these 1 star reviews. I walked in made myself known. Showed the guy what part I needed. He got it, I paid for it and left. Simple easy transaction. I think some people go in unprepared with a bad attitude. Then get what what they give and can't handle it.”
2001 S Perryville Rd, Rockford IL 61112
“I received the best help from a gentleman named Curtis here at the Rockford menards location. Not your typical employee just pointing you in the direction of what your looking for but Curtis here went above and beyond. Walked me through my my project im working on and actually took the time to listen. When people listen as Curtis did that day thats what shows the best in people and there character. Way to go Curtis, keep up the great work.”
6930 Argus Dr, Rockford IL 61107
“Whether you’re working on a small DIY project or a bigger renovation, Home Depot is always a reliable place to shop. I’ll definitely be back for my next project! ??✨”
6930 Argus Dr, Rockford IL 61107
“Updated review from my 3/27/2020 visit: Still updating our home. Finally we've come to the living room. When it was time to paint, the color didn't look right and they said bring it back and they'd fix it. Next color, still not right! (it was too light and I just needed it a little darker) I call the paint department (thank goodness it's Meg) and she tells me to bring it up and we'll see what we can do. I walk in to see a line of people. (I'm assuming everyone is hating their home now that they have to stay in them) Meg has phoned a friend from the plumbing department to help her out. (Sabrina) They're running around, things are breaking/ malfunctioning, and the line is still growing! (this is about a half an hour before closing.) When I reached my turn, Meg took my paint, 2 gallons, and we played with the color until it was exactly what I wanted. There was maybe 10 people in line, but it felt as though I had her undivided attention. She was personable, positive, and patient. Sabrina kept it light and comical while people waited by jokingly reminding them about the 6 ft rule and Meg offered to sing karaoke to them. At the end, when I received my new color, she said if I didn't love it to bring it back again. (Update on that-it's perfect!) That dynamic duo rocked. Great attitudes and a great experience from the paint department yet again! (We love everyone we have dealt with at The Home Depot!)”
7130 E State St, Rockford IL 61108
“Shout out to Lorey Howerton. Thank you for being there that day I needed help. Came in for an exact match paint with only a few small paint chips to work with. Lorey was able to make it happen. The paint was absolutely amazing. Went on without any issues. Best part, not seeing the transition of painting area. As for Lorey's customer service.. could not ask for a nicer person to help. Took his time to help me out, without giving that impatient attitude like some do. Don't lose him Store 191 Rockford. He's a keeper.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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