8:30AM - 4:30PM
42 Stephen St, Lemont
Post Offices
“I usually don't write reviews but we just left a post office with a smile. Wasn't expecting 5 star service but that's exactly what we got when getting my 6 month year olds passport. The staff treated us like their own family and the process went as smooth as it could. If you have post office type things to get taken care of, this is the place to go. I'll be going here for all my post office needs and might even stop in to say hi to the great staff they have working here.”
“You know, it's a rare occasion you go to the post office and not just have decent service but for somebody to be so delightful to work with and go completely above and beyond. Huge kudos to Lolita, she went completely above and beyond helping me with a couple of things and helping me get a refund for an item that never arrived on time for guaranteed service.
If you end up working with Lolita, you are going to be well taken care of. Every post office employee was as awesome as she was I would look for an excuse to mail stuff more often.”
“Nice friendly neighborhood Post Office! The people are always pleasant, helpful, and call the regular customers by name. Amanda cleans the lobby on her own time! That’s 5-Star customer service.”
“The process of getting our passports was a breeze. The wonderful lady was incredibly helpful and a very knowledgeable, jovial person. I also had a package to mail, and the man at the counter went above and beyond to ensure I had the correct postage for the dimensions of the parcel.”
“I was afraid to come here after reading reviews but i had a great experience today. 3 females were working and they were all very polite and helpful.. they seemed upbeat to me. Very satisfied!”
“We set up an appointment to get a passport for our child. I filled out a portion wrong on the application prior to arriving but Tina was very helpful and helped me with correcting it. The clerks are wonderful at this location! Thank you!”
“I purchased online and felt scammed since there was no clear email so I called the 127 Annex and Joe picked up.
Tone was calm, he was patient and polite.
I didn’t have a tracking number but he still checked my mails and upon returning I had the number.
Joe checked several times and found out the carrier has my package to be delivered.
Great job Joe!”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
“Really great to have an knowledgeable person available. The person who helped me today had an excellent attitude to all customerd, I observed her while in the wait line and she moved it fast with efficiency”
8:30AM - 5:30PM
2000 McDonough St, Joliet
Post Offices
“Telisha was so nice & pleasant to everyone who stepped to her window. She took extra time to explain information to customers & had.someone search for a missing package. She was a delight in my interaction with her also. Great job!”
8:30AM - 6:30PM
2 Plaza Dr, Woodridge
Post Offices
“Service is great but to actually call someone and to get through to someone is impossible it probably is easier to get through to the president or you name it they need to get a better system to speak to someone at the post office it is impossible and it's not fair and not right”
8:30AM - 6:30PM
3900 Gabrielle Ln, Aurora
Post Offices
“The USPS provides an invaluable service to all US residences that is not replicated with other commercial delivery services. They are also typically the best price option. Thank you postal workers :)”
“Fast helpful easy peasy. Don't be afraid to ask for help for shipping. They will have answers and likely better suggestions. Time of day matters for crowds. But many empty times of the day”