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“The representative that helped us was phenomenal!! Based on her customer service alone you guys have gained a lifelong customer!! Star deserves all the praise and a raise she is amazing!”
“Angie at US Cellular at the Dr. Detail location in Beloit was incredibly knowledgeable and really helped me with my two-step verification concerns after getting a new number. She got everything handled quickly and efficiently—no stress at all! I’m so glad we went to her, and I’ll never use anyone else if I can help it. She’s fast, honest, trustworthy, and truly cares about her customers.”
“Great place for all of your Verizon needs or to purchase a new product, cellphone or accessories. Staff answer any questions you may have and they're highly knowledgeable about the products they sell or accessories.”
“I went there with a friend and I talked to a person named Jacob he was excellent very good like courteous everything was great I wanted to call up AT&T customer line and give a compliment what a good job that he was but they don't have a customer service line I talked to three different people”
“Store manager was awesome, she was working by herself but was still able to help us switch from multiple carriers and other people who came in. She even went out of her way to help us find deals on our new plans. Highly recommend.”
“I've been to this location numerous times and each time the staff has been nothing but amazing. The young lady who works there is awesome and has been there to solve both the major issues I faced. Thank you team and thank you Cricket!”
“Sofia was AMAZING! Very informative, kind, wasn't pushy or rude! Very nice to work with! She went above and beyond with customer service and in today's world that's hard to find! Thanks Sofia love the new phone--Misty Fischer”
“I survived a nightmarish experience with deactivating an old phone which got broken, cracked, and dropped into a fresh bowl of toilet water...I think I should have flushed it! I received zero help from the store it was purchased through in 2017. When countless people told me to go to Cricket...I did. And...what a fabulous help and outstanding customer service, above & beyond excellent. Miguel is the man to see at the Cricket store on Prairie ave. Where the old Kentucky Fried Chicken and Shopko parking lot. Can't miss them. Go...tell them Sherri Chamberlin sent you!”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“I took my grandmother in to upgrade her phone. Melvin was the tech that assisted us and he was fabulous. He was so kind and explained step by step, cost, and was fast. I’ve never had good cell phone store service from any retailer so this far exceeded my expectations. He was amazing!!!”
“Came in to switch over and worked with Cassidy. She was amazing. She knew what she was talking about and made sure I understood everything. She had all the patience in the world with me. I highly recommend working with her!”
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“Tricia was a phenomenal help! Got a new phone, plan, and set it all up w her help. I hate change, but she made the whole process easy! Definitely recommend her. Thanks for all your help Tricia!!”