Lululemon is a well-known brand that started in Vancouver in 1998 and has grown worldwide. It specializes in technical athletic clothing designed for yoga, running, dancing, and other physical activities. The brand aims to help people live longer, healthier, and fun lives, with a strong connection to local communities in every store. Customers appreciate the friendly and helpful staff, who often go above and beyond to assist. Many reviewers mention great customer service, with staff members taking time to explain product benefits and even helping locate items. Promotional offers, such as discounts and free items with certain purchases, are popular and make shopping even better. The store's layout is easy to navigate, decorated nicely, and offers a wide range of clothing options, including pants, tops, leggings, winter coats, and jackets in various colors. However, some find limited sizes available, especially in standard colors like white, brown, and blue, though bright colors and patterns tend to have more size options. Shoppers also enjoy the store's app, which offers discounts and helps save money. Overall, lululemon provides a good shopping experience, with quality products suitable for workouts or casual wear, and a friendly environment that encourages community connection.
10/16 at 3:30pm Please give five stars to the African American employee who worked at checkout today. I was on a meeting call and couldn’t hear him well, but he was patient, polite, and provided amazing, friendly customer service. I truly appreciate his positive energy — you are amazing!
October 2025
I was recently in the Rosemont location and all I can say is that Cristina was a great representation of what customer service is. She took the time to explain the benefits of the items I was looking to purchase. I can say confidently that she has the product knowledge and all the great qualities of someone in leadership!
July 2025
Store is ok , discounts are decent employment were really helpful.
