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“Long time verizon customer but decided to switch carriers after repeated service issues. Lisa was a delight to work with!
Her as well as the assistant manager (Jon?) where both so wonderful and knowledgeable. I really appreciated the time and care they took to explain everything to me. Couldn't have asked for a better experience from start to finish!”
“Very knowledgeable, personable and professional staff! Didn’t feel scam vibe like I have experienced at other similar establishments. Seemingly trustworthy and credible. Highly recommend!”
“This place is great. My T-work station computer stopped functioning for my small business. I came here to find out if it was repairable. Eddie was very knowledgeable, saw the issue, ordered the component it needed to repair, and fixed it quickly. The pricing was fair and he saved me a lot of money from buying a new computer. I’m definitely coming here for all my tech issues. Thanks again!”
“Central and north ave boost store gave me THE best service. They're attentive and pay close attention to you and details. Breanna thank you for your management skill I ouband your employees are the best”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”
“Mike Roe was great at handling an extremely difficult and complex problem. He literally spent hours on line , suspiciously exactly one hour with att trying to port my number over, and additionally with Verizon support accomplishing this goal. I’m so glad to be back with Verizon and to receive such fantastic service after a horrible att experience having calls not received due to network congestion and email not loading and timing out.”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“I Went to trade in my phone. I had service through T-Mobile and was unsatisfied with that service provider. Luis from the Waukegan branch, helped making the switch easy and hassle free. Highly recommended going to see Luis for your phone issues. He’s very knowledgeable and helpful.”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“My home internet failed after the day light savings time change. The apps failed and did not allow me to report the problem. Gabriel Koyfman at the store was persistant in reaching a customer service rep while serving other customers in the store. We finally got thru to technical support and they were able to correct the issue in the office. Much thanks to Gabriel for his insistence on resolving my outage.”
“Went yesterday to get help over a line and Asmir was the one who attended me, the whole process was smooth and very friendly, Asmir was very friendly and gave many options to it, amazing at&t and amazing service from those guys”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“Wow...
They are amazing.
I thought I lost everything in my laptop, with the black screen of death.
Dropped off at 10am ready at 1pm.
Very friendly, Clean place
Top notch”
“I went to solve a problem and they treated me very well. They explained everything to me and I left very satisfied. The agent who helped me is called Alejandro, I think, an excellent person.”
“I went two days to change companies and Nico and Brenda helped me, they were very kind. I have been to different stores and the people are bitter but I did like the service and they helped me pass on my information”
“We visited the Oakbrook Terrace AT&T store looking to update a very old phone. After less than 5 minute wait, Anthony met us with a friendly smile. He patiently answered all of our questions and explained everything in detail. We left happy. Customer Service is alive and well here. We will be returning to this location in the future thanks to Anthony and Sanchez. Also thanks to the new employee working with Anthony, who was also great with us as well.”
“I am horrible with technology. Edyta and the staff at this store are so warm and welcoming, my fears melted away the moment they helped me. Any issues that arose or questions I asked were handled politely and professionally. Could not have asked for a better experience. Thank you Edyta.”
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
“I haven't been to this location in about a year. Idk if it's under new management or not, but I had much better service this time around. Excellent service all the way around.”
9:30AM - 7:30PM
4728 W Cermak Rd Ste 1, Cicero
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“Sandra helped me fix my cell phone, it didn't even charge, and the applications didn't work, and she was kind enough to help me with what I needed. Thank you very much for the good service, very patient and friendly, they had a manager like that”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Blanca and Mallisa was very helpful in providing excellence customer service and switch us from T-Mobile to AT&T. We came in looking for a senior wearable device for her safety when alone. Blanca explained the features of the galaxy 6 watch. She then looked at existing At&T home accounts to help of set the cost of the new device.
Blanca was a pleasure to work with and has a claming friendly attitude. This and her clear explanation.”
“I love this place. They always take amazing care of me and my phones and do amazing work. I highly recommend to anyone. They are fair and honest and good people. Thank you for everything!”
“Vlad was amazing!!! Cant tell you how much we seniors appreciate someone that has the courtesy and patience to answer all our dumb or silly questions. Verizon is vey lucky to have people like Vlad working for them. Thank you!!??”
“Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.”
“Jonathan was helpful, efficient and patient. He helped me and my dad to upgrade our 5+ year old iphones without overselling to us and respecting that we wanted , what we wanted. He even helped to ship our phones to different addresses which was very helpful. Thanks for all your help!”
“I came in to pay my bill earlier today. The young lady Amanda that worked there was very helpful and friendly. She was very patient with me and took the time to actually listen to what I wanted/needed. I didn't feel rushed at all, and she answered every question I had. She showed me some different phones and accessories for my upgrade. If anyone decides to go here, I'd definitely ask for Amanda!”
“Jessica and Lance were AMAZING to work with. They not only saw my vision for what we needed, but were meticulous with the details to make sure our project hit all the requirements. I will work with them again anytime I have a custom print job!”
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“We had some questions about our bill and Nick helped us figure everything out. He went out of his way to make things easier and more economical for us Senior Citizens. He was so pleasant and helpful. Give him a raise!”