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“They are very pleasant and always happy when I come. I appreciate when people are like their job and are willing to help. Thank you Brianna for all your help. I will be back for my upgrade.”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Such a wonderful experience! George Hernandez is the best representative I’ve ever met. He was professional, friendly, and extremely helpful from start to finish. He made everything simple and stress-free, answering all my questions with patience and clarity.”
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“I recently stopped by Verizon and Nevaeh made the whole visit so smooth. She greeted me with a smile and actually listened to what I needed instead of just trying to sell me something. She explained the plans clearly and helped me pick the best option for my budget. The whole process was quick, stress-free, and honestly way easier than I expected. Nevaeh’s customer service was top tier—I’d definitely recommend asking for her!”
“I recently went in for an upgrade, and Daniel patiently walked me through the process, showing me my options. He was very informative and kind. He even saved my family a good chunk of change on our monthly bill by discussing our add-ons. I ended up with a new phone and a lower monthly bill. I will definitely be going back for my next phone, and I'll be talking to Daniel for it!”
“Myron answered all our questions for myself and both my sons on all our devices. He is very experienced, extremely knowledgeable and so easy to work with. We specifically ask for Myron every time every time we come in!”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“Amram was our sales person and he could not have been more helpful. He took time to explain and gave us options. Also helped my Dad (90) with new watch. Did not talk too fast and personable. Trusted him. Very nice experience!”
“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”
“Steven was extremely helpful and pleasant to talk to. He was able to guide me through the trade in process and made everything very easy to understand. Steven’s professionalism took away the stress and anxiety that can come with getting a new phone. I would strongly recommend this location to anyone looking for a new phone.”
“Ed helped immensely replacing and activating my partner’s phone after a stressful day of trying to do this ourselves. Any questions or concerns, Ed is officially my go to man at AT&T! Super satisfied, and couldn’t be more grateful. Helped us replace, deliver, and set up our new phone in less than 2 days.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“The Great customer service team in this particular store is very helpful
Carlos was able to untangle all the issues I had in my plan
And able to help me order a new fiber internet ? with the correct equipment and service
With the approval of the store manager Victor!
They create a very understandable situation about the service that the store of AT&T provide
I am another very happy customer ?”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Stefani was totally amazing even though I went in at closing time. Didn't rush me and walked me through everything and even showed me how to save a ton of money. I will be using this as a home Boost Mobile store even though I live in Arlington Heights. She was very helpful and very sweet and had a smile the entire time. She even said hi the second I walked in which never happens. She saved me staying with Boost because I was thinking about switching! Plus you can’t beat the prices at this location. My nearest boost try charging me double the price.”
“Hello we came to des Plaines store Omer quadruple help us loving our bill credit all extra charges we got up to $289.54 glad we came to store he was very helpful great rep to work with very knowledgeable”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.”
“Hi guys, J’s Quick Fix 2 in Cicero is truly the best tech support spot in the city. This is my fourth visit, and Rigo never disappoints. He previously fixed my iPhone Pro Max cracked screen and other repairs flawlessly. This time, I brought in an iPhone 12 Pro Max gifted by my friend (shoutout to Sid?) for a charging issue, and he quickly diagnosed and fixed additional problems smoothly. Fast turnaround, fair pricing, professional service, and amazing customer care every single time. Highly recommend J’s Quick Fix 2 for all phone repairs and tech support!”
“I had an incredible experience at the Verizon store. Amanda Rodriguez and customer representative Eric Castro provided exceptional service. Their professionalism, knowledge, and sincere politeness made the entire visit smooth and help me stress-free. They took the time to answer all my questions, explain every option clearly, and ensure I left completely satisfied.
Outstanding customer service from Amanda and Eric — highly recommended!”
“Staff was very helpful and kind, honestly better then the other surrounding AT&T’s when it comes to treating there costumers from experience. Kristian and Esteban are the go too!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
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“Ronaldo is the best he really takes time to help each individual that comes to this location his work ethic is genuine and ge cares he got above and beyond the call of his duty I witnessed him assisting this lady with her phone and then with her car keys omg so scary but thank god he was so helpful with this lady and patient so thank ypu for your service he also took care of my situation thanks so much what away to start the new year 2026 .”