Cycle Gear is the largest motorcycle retailer in the country, offering a wide range of apparel, parts, and accessories for all types of riders, including Off-Road, Adventure, Sport, Cruiser, Touring, and Scooter enthusiasts. Since opening its first store in Northern California in 1974, the company has focused on providing motorcyclists with the gear they need to enjoy riding. Customer service is a key part of their success, with staff members often described as helpful, kind, and knowledgeable about their products. Customers appreciate the honest advice, especially when choosing helmets and fitting them properly. Many mention that staff members go out of their way to suggest the best items based on size and experience, making it especially welcoming for new riders. The Schaumburg, IL location receives positive comments for its staff's expertise, with some noting the need for an additional employee on busy weekends. Overall, Cycle Gear is known for its friendly service, product knowledge, and convenient locations, often just around the corner for riders across the country.