Eddie Bauer at Schaumburg and Woodfield Mall offers a variety of quality clothing and outdoor gear, along with helpful and friendly staff. Customers appreciate the attentive service, with staff going above and beyond to assist in finding the right items and ensuring a positive shopping experience. In Schaumburg, the team was especially praised for making a difficult luggage return process easy and stress-free, demonstrating genuine care and kindness. At Woodfield Mall, visitors enjoyed the organized and neat store layout, with a wide selection of clothes featuring great textures and designs. Many customers highlight the staff’s professionalism, friendliness, and willingness to help find what they need, creating a welcoming environment. While some found the store a bit small or cramped and noted issues like non-working A/C, overall, the experience was positive, with customers feeling valued and satisfied with the service. The store’s clothing options, including jeans and formal wear, are highly recommended for their quality and style. Customers also express nostalgia and appreciation for the store’s consistent organization and helpful staff, making Eddie Bauer a standout shopping destination. Overall, the store is known for its good customer service, quality products, and a welcoming atmosphere that keeps shoppers coming back.
Staff at this store is amazing! Friendly and helpful.
April 2025
Small cramped store. Manager is so cautious and didnt want me to go through the clothing rack because everything was already sized. In other words she was afraid I might mess up her clothes. No thanks I won't be returning.
August 2023
Really friendly and helpful staff. 7/27/2023. A/C not working and for the rent that's paid its ridiculous. Poor employees you deserve much better. I was just at EB in Naperville all cool inside. My son and I would of shopped your store longer yesterday but not in that heat.
