Hollister Co. offers a good atmosphere and a variety of clothing options. The service experience varies; some customers report outstanding, helpful, and knowledgeable associates who provide efficient and flexible service, making for an enjoyable overall experience. However, other visits feature less attentive staff, with employees sometimes appearing too busy or giving unfriendly looks. The fitting room process can be inconvenient, with loud music and logistical issues. While the clothing selection is noted, some feel the price does not match the quality, with specific concerns about see-through women's wear.
Great shopping experience! Lexi saw me with a handful of clothes and offered me a bag while I walked around the store. She was very helpful and friendly!
October 2025
Jamar was awesome, he got me exactly what I wanted, he’s a good problem solver that’s for sure!
August 2025
Unlike the experience at A&F, Hollister at Woodfield is staffed with very helpful employees and a manager that is willing to spend time to provide a solution that makes sense. Thank you for your flexibility and respect of your customers’ time! I’ll happily support a business like this over one with rude staff any day.