Macy's, the iconic Great American Department Store, has been operating for over 160 years with over 740 stores nationwide and an online presence. The Macy's Rogue Valley Mall offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers have reported a pleasant shopping experience, with helpful and personable staff, such as Ina in the cosmetics/fragrance area and Jackie in the shoe department. However, some have noted limited selection in the boys' clothing section and occasional customer service challenges, such as difficulty locating and exchanging items. Overall, Macy's is a well-established department store that provides a variety of products and generally satisfactory customer service.
On of the biggest if not the biggest Macy's, wifi is available there to help compare products and sizes with family.
February 2026
The ladies at the Coach, Jimmy Choo and Miss Dior perfume counters were amazing. Nice and friendly. Very helpful because I couldn't decide what to purchase. I wish I got their names but unfortunately I didn't. My two daughters and i visited here on February 16th, just wanted to thank you guys. Keep up the good work.
February 2026
Staff in Macy's are very helpful, professional and friendly. The merchandise are still quality. I hope this store will always stay this way!