New Balance Schaumburg is highly recommended for its exceptional customer service and knowledgeable staff. Reviewers frequently mention the respectful treatment they receive and the dedication of employees like Devyn and Art, who are praised for their expertise in finding the right shoes and ensuring a proper fit. Many customers appreciate the advice on footwear that addresses specific needs, such as foot pain and arch support. The store offers a variety of brands, including Hoka, New Balance, and Brooks, catering to diverse preferences. Visitors note that the staff is friendly, patient, and eager to help, creating a pleasant shopping experience. Overall, New Balance Schaumburg is recognized for its intelligent staff and commitment to customer satisfaction.
Love Mike helping my cousin, my wife, and me! Excellent service superb products
November 2025
I highly recommend this store. The customer is treated with so much respect. Art did an outstanding job helping me find shoes that fit. I will be coming back.
November 2025
Luis was fantastic… very professional. Went in not at all knowing what I needed, left with two pairs of footwear that will help with some foot pain issues.
