Patrick MINI is a family-owned dealership for new and pre-owned MINI vehicles. The experience is consistently described as good, great, positive, and top-tier. Staff members are noted for being direct, responsive, and having terrific follow-through, making customers feel informed, respected, and appreciated. They provide excellent customer service and seamless processes, even for out-of-state purchases with delivery to the doorstep. The team is knowledgeable, patient, and kind, with great follow-up. They introduce customers to good products and protection packages, including extended warranties, to protect new vehicles. Specific models like the Countryman are highlighted as the perfect size with a luxurious feel that rides very well. The dealership offers online buying tools and online service scheduling. Customers should note that temporary license plates are not offered, and sales tax is based on the driver's license address, though adjustments can be made. The entire staff works hard to make a difference in the car buying and service experience.
Drove off today in my new Mini. Through the entire process from media release, to custom ordering, and then delivery, Joanne was always there to answer any crazy questions I had. Extremely helpful and made the experience a dream. If anyone is looking for an amazing new car please look here!!!
August 2024
We had such a great visit and were well taken care of by Joanne.
August 2024
Joanne Tuiaana helped me get my wife into the Mini of her dreams for her 50th Birthday present. It was an out of state purchase, but Joanne made the entire process seamless with the vehicle delivered to my doorstep!
