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“Ayyyyeeee! Once again Ike was able to help a sista out!! He helped me add a line & set up my new iPhone, I appreciate you & your patience & help!! Definitely will be back ☺”
“Took my wife's phone here and he tried everything and determined it was the motherboard. I didn't have time to get it fixed today but he didn't charge me for the diagnostic. Thank you so much”
“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“The experience was great ! Paying a reduced fee for the lifetime warranty replacement screen sucks I know the workers have no control over company policy. I would go back as the ate friendly and knowledgeable”
“Yes, Tyler was the best employee. I accidentally set off the alarm and triggered my anxiety. Tyler made me feel better and I really appreciated that. He gave his full attention without distractions and all the help he provided me with my phone was very needed which was why I bought in store versus online. He got me exactly what I wanted and went out of his way to make sure I was happy with every service I got. This guy needs a RAISE!!!”
10AM - 6PM
1 Wade Square Ste A, Belleville
Mobile Phones
“Walked in needing a phone, nikki was very helpful and the phone exceeded expectations as well as the customer service. I would recommend anyone wanting to purchase a phone to go to this location.”
“I had a great experience here. The lady that helped me was amazingly patient and polite. It took 2 days of problems and lots of phone calls but she got me my new phone and number at a decent price. Thank you!”
“I came in with a charging problem, assuming I would have to lay out $1000+ for a new phone. Instead of just taking my money, Toby took the time to diagnose the problem and sold me the right product to fix the situation. Toby, thank you. Your integrity is very much appreciated. You’re a real professional.”
“The best service I've every had. I was so mad at the store In O'Fallon Illinois they lied to me on the phone and in person had me ready to cancel my account. I've had my account with att for almost 20 years I have 4 lines and was going else where until I came to the store in fairview heights Illinois the took care of me and made realize why I've been with this company for so long. They took care of me with a friendly smile and took care of all my needs and I left a very happy customer”
“Arnez set up my phone he was dope and he charged me a great price he also had great customer service and kept a conversation through the whole process and kept me laughing”
“I visited the store to have my shattered iphone replaced. Jazlyn assisted me & gave exceptional service by discussing all my options, informing me on all phones & accessories available for purchase, & extending patience due to me having young, busy children with me. I love how there was a tv with cartoons showing for my kids to be occupied. This store is further from where I live, but I will always come back confidently knowing that Jazlyn is there to help!”
“David was very helpful with getting my phone bill paid and also upgrading my service on one of the phones that's on my plan. He was very knowledgeable and helped me in every step of the way. I would definitely recommend his service. Nice attitude and great customer service.”
“After having Cricket Wireless for the past 5 months, I can honestly say that I am very happy with the service and coverage. Since we brought our own phones, the plan was a lot cheaper than some of the competition. We have 4 lines and it's only $100 a month. The best part is there is no contract and zero commitment. The employee was friendly and helpful during the whole process. Would definitely recommend Cricket, especially to those on a budget.”
“Every time I’ve gone into this store I’ve been greeted with nothing but respect and smiles! Just recently I went in with an issue on my screen and Adam gladly helped replace my screen protector. The manager, Jameson was also having a great conversation with me during the whole process. I haven’t had the chance to work with Carson, Dylan, or Erica yet but from what I saw when I went in they seem VERY nice! If you’re looking to get a new phone or just need some accessories I HIGHLY recommend this store! You won’t regret it!”
“This store is always ready to help. Got a couple apps that wouldn't let me use the phone and they got everything safe for me to use! Absolutely recommend it.”
“The staff were great! Shoutout to Laneisha who was very friendly and helpful with my phone upgrade. She assisted me in finding a decent upgrade in my price range, and then helped me transfer over numbers and programs. Great experience, thanks again!”
“His Verizon store is the best. They are so helpful. They recommend the best deals for phone options and package services. They even handle the transfer from the old device . Other Verizon store hand you a paper with instructions to do it your self. Especially want to recognize Darla. Darla is really good at finding you the best deal and setting you up to get the most services fir your money.”
“Went to the location in Fairview Heights, IL, absolutely horrible. The guy working made me feel so small. However, the Chesterfield Mo location, the manager, helped me. He took time and explained my cell problem and wished me a happy holiday, all with a smile! He's very knowledgeable and a people person. Thank you for your great customer service!”
“I was surprised and happy with the service they provide here at this location compared to other stores. Vinny was so polite, calm understood my problem took care of everything”
“Excellent service. I had a nightmare experience at Glen Carbon where the staff basically refused to sell me the phone I wanted and lied about it being out of stock. So I drove to Collinsville, and the guy working there helped me buy the phone, explained everything I needed to know, and I was in and out in just 3 minutes. Thank you, Collinsville T-Mobile! Now I know which store to spend my money at when I need something!”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
“I went yesterday to T-Mobile’s Fairview Ht branch in IL. Andrea took care of me. I asked her regarding Tmobile’s internet subscription if there was already internet service in my area. I also went there to claim their giveaway for their subscribers. Andrea was very friendly and very pleasant to talk with.”
“I love the excellent service they are concern and I like that the two agents help me get in my phone and talk me how to respond to service I thank the T - Mobile Services ❤”
“Walked in, signed in, and was waited on within 5 minutes. Justin did a fantastic job helping me find just the correct ear buds. Great group of people work at this location!”
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“The Shiloh Illinois store is a great store to go to if you need any help with setting up your iPhone I went in today and it was two workers there a young lady and a young man very professional and polite. They really knew their jobs they were so patient thank you, Spectrum………. Spectrum for life…….”