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“Outstanding customer service! From the moment I walked in, I felt welcomed and supported. The team was patient, answered all my questions, and made the whole process easy and stress-free. Very happy with my purchase!”
“I really love working with Douglas, very professional, knowledgeable, speedy service all around GREAT CUSTOMER SERVICE! I recommend the Fairview Heights location ask for Douglas.”
“I had a great experience purchasing my washer and dryer set. The process was smooth from start to finish, and the staff was helpful and knowledgeable when answering my questions, even help me price check other stores. Delivery was on time, and everything was handled professionally. The team made sure the appliances were set up properly and explained anything I needed to know before leaving. I would definitely recommend buying from them.”
“I had Tim set up a turntable for me.He was very knowledgeable and pleasant to deal with and I have been a customer of Mark’s since the 90’s.
There store has some of the best audio products around and his staff can get you set up on your audiophile journey for sure .Thanks again”
“David was very helpful with getting my phone bill paid and also upgrading my service on one of the phones that's on my plan. He was very knowledgeable and helped me in every step of the way. I would definitely recommend his service. Nice attitude and great customer service.”
“After having Cricket Wireless for the past 5 months, I can honestly say that I am very happy with the service and coverage. Since we brought our own phones, the plan was a lot cheaper than some of the competition. We have 4 lines and it's only $100 a month. The best part is there is no contract and zero commitment. The employee was friendly and helpful during the whole process. Would definitely recommend Cricket, especially to those on a budget.”
“Ok so gave my 10 y/o some autonomy and let him buy a game on a code from this game stop. He lost the little piece of paper the code came in. The folks at Nintendo support were useless after five days of barking at them on the horn. My guy Alec got the whole situation handled in under 30 minutes.”
“Excellent service. I had a nightmare experience at Glen Carbon where the staff basically refused to sell me the phone I wanted and lied about it being out of stock. So I drove to Collinsville, and the guy working there helped me buy the phone, explained everything I needed to know, and I was in and out in just 3 minutes. Thank you, Collinsville T-Mobile! Now I know which store to spend my money at when I need something!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
“Target is the best place to shop because there are no GHETTO people there and everyone shopping is soo nice and same go for all the employees as well. Go Target and I love that they have a uniformed police officer in store. Don’t defund the police give them more money and the same stuff SWAT teams have.”
“He did a great job on a vizio flat screen television that i had brought in. Picture went out and he was able to diagnose and fix the problem saving me from having to go out and buy a replacement.”
11AM - 7PM
26 Plaza Dr, Fairview Heights
Electronics
“Employee was extremely knowledgeable on best buy as a company and their credit products. She didn't push the credit card on me but when I mentioned it showed a great level of detail on it. Their pricing isn't bad anymore for the most part. These aren't the days where best buy is a rediculous markup anymore, thankfully. It's convenient to come here if I don't want to wait for shipping. They didn't have enough in stock for the product I wanted, but shipped from store to my home. Estimate was Monday, and I received it Saturday (before Monday.) Definitely exceeded my expectations and will continue to return.”
11AM - 6PM
105 Frey Ln, Fairview Heights
Electronics
“My experience was great! The staff was very knowledgeable and super personable. I highly recommend talking to DJ Jones. His customer service was so awesome. He should be called butter, because he was on a roll.”
10AM - 6PM
1350 W Hwy 50, O'Fallon
Electronics
“Went to the location in Fairview Heights, IL, absolutely horrible. The guy working made me feel so small. However, the Chesterfield Mo location, the manager, helped me. He took time and explained my cell problem and wished me a happy holiday, all with a smile! He's very knowledgeable and a people person. Thank you for your great customer service!”
“Always able to find a good deal here. They constantly have mark downs on already reduced price, you just gotta take the time to shop the store. Be aware they have security watching your every move in plain clothes.”
“Google disappeared off my phone and they were unable to restore it. Of course I had to buy a new phone. One of the guys was a little shaky to me, the other one was ok. Phone stores are a necessary evil.”
“I went into this store looking for some help with my service. Crystal and Amber were awesome! I will be looking for them the next time I'm in need of assistance! Great experience!”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
“Typical rent to own store. You'll pay much more than market cost, but you'll get your items quickly. Most of the staff I'd knowledgeable and very help. Still, if you can afford to buy out right, I'd do that. If you can't, they are a good option.”
“While out shopping today I had a blood sugar drop and my numbers were extremely low. Not only did they get me in wheelchair but provided me with candy and a sandwich and chips.
Maggie and Courtney went above and beyond to make sure I was ok. They even paged my partner over the PA. They did all of this while the store was at its busiest and remaining calm.
Thank you for such wonderful care ❤️”
8AM - 10PM
1800 Vandalia St, Collinsville
Electronics
“I've never had a bad experience at this store. I have been going here since it opened. Staff is friendly. I do feel like the are sometimes under staffed, but anyone who has or does work retail realizes that it's out of their control.”
“In store representatives all are very friendly and knowledgeable. But online phone representatives should know the same knowledge as in store representatives. All information changes when you get to the store.”
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“This review is for the employees, not Target as a company. The company still sucks.
Today was one of the scariest days of my life. I’m not from around here and never experienced a tornado warning. I thought we were going to die, I couldn’t see a foot in front of me on the highway and my car was swaying side to side. Finally I was able to find an exit and find shelter. Lucy (my dog) and I ran into Target, me hysterically crying… and the employees were so kind and understanding. They let us take shelter until the tornado warning was over and even told us to sit as long as we needed till we felt safe.
I don’t know her name but to the blonde employee (vegan!) who helped me, you made my day. Your kindness really touched me. ?
Thank you ??”