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10AM - 7PM
963 Brook Forest Ave I, Shorewood
Mobile Phones
“Top tier kudos to Sergio,
Sergio is the most dedicated, informative and patient individual at any location I have ever been to. He always knows the latest deals and advertisements for the store and invests time into setting up customers phone(s) as he has had to help me with several phones I have ourch from this location and always come back to for the great customer service.
I would highly recommend this location and company especially if you are lucky enough to be paired with this employee on your visit to help you. Just as a customer remember to kind and courteous if waiting for help as they commonly have low staff and can only help 1-2 customers at a time depending on the current work placed in front of them by customers.
Keep up the phenomenal work and give Sergio a raise/promotion he deserves it !!”
“I want to give a big salute to Manuel he did a awesome job with customer service and he worked his hardest time get me and my co workers services for work. He's a great guy thank you!”
“Verizon in Shorewood has exceptional employees! I switched back to Verizon in March. They were wonderful then. I had been having a very challenging week and come to find out I received an email I was past due. The young gentleman was patient, kind and helpful. He figured out what the problem was and helped me shore things up even though it was close to closing. The next day Ariel was able to further help me to ensure I received billing my preferred way.
Today I lost the phone. The same young man aided me and directed me to sites for finding lost phones. I was crying because, like I said, it was a challenging week. He shared words of having faith that things will get better and the good news...is...I felt this sudden urge to dig through my bags and there it was...my phone!
Shorewood staff treats their customers with respect, patience and compassion!
Monica”
10AM - 8PM
1139 Brook Forest Avenue, Shorewood
Mobile Phones
“I'd give more if I could! Best service I've experienced in a long time. So glad I switched to T-Mobile, the employees here are very knowledgeable about plans and deals. I'll definitely tell everyone I know to visit this store”
Mobile Phones
Mobile Phones
Mobile Phones
“Great customer service and very helpful I felt very comfortable and assured that my problems would just go away with my broken phone ? to a new phone very satisfied.”