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“Hybrid battery replacement went great. **Bruce is a top tier mechanic and an asset to this company! He was so comforting when answering all of my questions regarding install and warranties. He even pivoted from a shop appointment I’d made to doing a remote install when my battery (sooner than expected) died on my way into work the day before I was supposed to take my Prius into the shop! Install was done in the parking lot while I was at work, and I was able to walk out at night to a happy car that got me home safely!
Made a lifelong customer over here. I can’t sing their praises enough.”
8:30AM - 5:30PM
4120 W Belmont Ave, Chicago
Battery Stores
“They came highly recommended from friends who have gone to them before for batteries. I see why now, good service for a good price. I’ll definitely use them again.”
“Michael at O’Reilly Auto Parts was seriously a huge help yesterday. He came outside and helped replace windshield wipers on my wife’s car and when the first set didn’t fit, he went back and found the correct size at no extra cost. He even figured out how to install them on our Mazda, which honestly has a weird setup compared to most cars. Super patient, professional, and went above and beyond instead of just sending me on my way. Customer service like that is rare now. Thanks again Michael!”
“This was my third experience with this location. The staff welcomed me in without an appointment and after a quick evaluation, they had my tire patched and out the door in 20 minutes. Thanks- again!”
“Had the battery i needed in stock to get my riding mower started and ready for Spring! Excellent selection, ordered on line, picked up in store and i'm back in business! Lots of great services there as well, give them a try!”
“I went in today to get my phone screen fixed and within the hour it was fixed and like New again.The two guys at the desk were great .Efficient and prompt. Thanks so much ..Will definitely use this business again if needs be..5 ?”
“Emmanuel was extremely helpful in replacing the battery in a 2013 Honda fob. I ordered a battery from Amazon but it didn’t fit. He found the right battery and installed it for me. I will return if I need another battery for my car or anything else.”
“Great, quick, and professional service. When I called a head they verified if they had the right battery for my car, gave me options when I arrived, and replaced my battery quickly.”
7:30AM - 10PM
9659 W Grand Ave, Franklin Park
Battery Stores
“Been having issues with my check engine light for quite some time and decided to visit my neighborhood O’Reily’s, and I could not be more thankful that I did! I was immediately greeted by Bobby who was extremely personable and enthusiastic to help me and answer my questions. He went above and beyond assisting me in solving my issue and provided me with the advice and recommendations that I needed. He was very patient and gave me the long over due guidance that I have been needing with this frustrating situation… I usually go to Autozone, but thanks to Bobby I will be sure to patronize O’Reily’s instead! My car is running brand new and finally the check engine light is finally gone for good, thanks to Bobby’s guidance and recommendations!”
“I always go here but today was an exceptionally great experience. It was 10 degrees outside and Lincoln was more than willing to help change the battery on my vehicle. Thank you so much to Lincoln and the whole team.”
“Michael was an absolute angel and helped me make sure I was getting the right headlight bulb and also helped to replace them right away! While swapping out the bulb, a few regulars passed through asking questions and Michael helpfully answered and chatted making the whole experience feel more like popping over to a friend’s garage than a tedious trip to the parts store. Thank you !!”
“I visit this store when we encountered the -19 weather. It was freezing cold and my car battery died out. I spoke with Jaime and he guaranteed that it might need a new battery. So I drove to the store and my car completely shut off. So I purchased a battery.
This man was so incredible, he installed the battery in my car, while going through this negative freezing weather. I’m so grateful for his kindness and patience. I don’t think anyone would have done what he did.
I’m beyond blessed for his actions.”
7:30AM - 10PM
1437 W North Ave, Melrose Park
Battery Stores
“These guys were phenomenal. I had already been to another auto parts store and they couldn’t help me with what I needed. I came here and they went above and beyond. The gentleman at the front desk, along with Jorge took their time, double-checked everything, made sure I was getting the right parts, and really worked with me to figure it out. You can tell they actually care about helping customers instead of just rushing you out the door. Highly recommend!!”
“Ordered an axle over the phone ?. Rep was very helpful and courteous. I was told the part would be held under my phone number. Would have given 5 stars if that had happened. Still they got me in and out quickly and were cool .?”
“I've had a great experience with this place each time I've gone. Victoria and their Asst. Manager Roderick were both super helpful in resolving my battery issue as well as my AC. I would recommend this location.”
“Max went above and beyond to help us today. He was incredibly patient, friendly, and determined to find a solution that worked for us. Instead of just giving up when we ran into an issue, he took the time to think through our options and made sure we left with exactly what we needed. It’s rare to find someone who genuinely cares about helping customers the way he does. O’Reilly is lucky to have him on the team, we’ll definitely be coming back because of the excellent service we received. Thank you, Max!”
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“The nicest, most personable staff who helped me, a clueless lady about cars, replace a severely corroded battery and installed the new one into my Toyota. Thank you thank you!!!”