“I always have a great experience at this location. Tig and the entire staff are always friendly, patient, professional, and helpful. They make it so easy to mail packages and handle returns. And you can get things notarized! Glad to have them in the neighborhood.”
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“Great experience renting from Storage post in Albany Park, thanks to the location manager Claudia.
I didn't have the best experience with their corporate customer service team, lots of conflicting information, but the Albany Park location manager Claudia made sure the unit I rented was accessible from the elevator and parking was available right outside of the entrance to the elevator. As a person with mobility issues, this made a big difference for me. She also took the time to make sure everything worked well during my visits.
I found the facility to a clean, well lit & organized.
I do recommend storing items in closed containers, I noticed a lot of dust accumulated during the 6 months I didn't access my unit.
Price is very compatible with other storage locations, less expensive & reasonably priced than Extra Space storage.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Couldn’t ask for friendlier staff. 9 times out of 10, someone is literally running to open the door for me when I walk in with my Amazon returns ? Always helpful, always kind. Makes errands way more pleasant.”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“Fast and easy processing of my business in the store. Very amiable and accommodating personnel. Assist spontaneously with heavy boxes. Assurance is guaranteed. Safe and efficient service.”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Mailbox Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
8:30AM - 6:30PM
1555 Sherman Ave, Evanston
Mailbox Centers
“Michael is consistently fantastic. I’m in this location pretty often, and he’s always friendly, patient, and genuinely helpful no matter how busy it is. The whole team stands out for being welcoming and easy to work with, which isn’t always the case!!
Michael and Dan both make the experience smooth every time. I highly recommend this UPS location!!”
“The front desk staff is very helpful every time I visit. I am local to the area and prioritize coming here to drop off my packages because its always a positive and efficient experience.”
“The owner of this store is one of the nicest people ever and truly cares about her customers. We just started selling on eBay and she has helped us tremendously between discounts and professional packing. Cannot recommend enough!”
“I love this little UPS store. I’ve mainly done small printing jobs (self-service using a flash drive) and drop off returns with QR code. The guys were always so helpful and friendly. There’s one older woman who despite also friendly, she read (or “glanced should I say) things I printed off (which were mostly shipping labels anyway since I’m on Poshmark and Mercari). But it’s something I don’t appreciate since what I printed is none of her business. But other than that, all good.”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
8:30AM - 5:30PM
429 W Ohio St, Chicago
Mailbox Centers
“Gordana at the river north location was beyond exceptional. Hands down best customer service on earth. Thank you, Gordana for helping me select a storage size that fits my needs and for being so kind and helpful!!”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
“I've been coming to this store from time to time for the past couple years and everybody here has been nothing but professional and patient and today was no different. I'm always grateful for their help. I'm also so very surprised at how people here in the community can treat these hard working people so horribly sometimes.... Pretty shocking coming from an LGBTQ neighborhood. I guess their not as inclusive or as patient as they make themselves out to be. Job well done to these beautiful people here. (ALSO, the store is very neat and clean, it goes a long way) Have a blessed day guys. ?”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
8:30AM - 6:30PM
2906 Central St, Evanston
Mailbox Centers
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Mailbox Centers
“The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy.”
8:30AM - 6:30PM
207 E Ohio St, Chicago
Mailbox Centers
“Five stars always for this location! I’ve needed a lot of custom printing recently - foam board, cotton paper, and several other specialty projects and every person I’ve worked with here has handled everything with such care and attention to detail. The team is incredibly friendly and genuinely cares about the quality of their work and customer experience. I’ll definitely be using this location as my primary vendor for all my printing needs!”
8:30AM - 6:30PM
848 Dodge Ave, Evanston
Mailbox Centers
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“Excellent experience… purchased an item from an auction and had this store pick up the item, package, and ship to me on the east coast. Several days after directing them to proceed .. I received the item! No hassles, no delays, great communication, and a terrific price. Have been buying at auctions for years.. this is by far the BEST experience with a company handling the process!!”
“Alex and his team have been taking care of me for almost 3 years, both for work and personal shipments. I walk out of my way to visit this store because I know and trust this location. My colleagues in Skokie feel the same.”