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“Joe was beyond helpful. I came in literally crying, overwhelmed by a shipping-related emergency. Not only did Joe resolve my issue in less than 5 minutes, he also talked me down & reaffirmed my self-esteem.
Give him a raise IMMEDIATELY!! If you don’t, that means you don’t care about customer feedback.”
“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“I always have a great experience at this location. Tig and the entire staff are always friendly, patient, professional, and helpful. They make it so easy to mail packages and handle returns. And you can get things notarized! Glad to have them in the neighborhood.”
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Adrian made the process so easy!
From booking online to check in and tour of the unit - thank you Adrian!
For sure recommend this location and ask for Adrian !
EDIT: Adrian also made sure my access code worked and showed me how to enter through the back garage as well
I was even able to get a lock for my unit onsite
I have my payments setup automatically online - so no issues there.”
“The staff here(Askash, Kevin, and Jenny) are very efficient and customer service friendly.
Grishma, I didn’t forget that you patiently check to see if the mail has arrived when I call.
I have rented a box at this location for over four years. This isn’t the staff I first started with , but they’re best so far. You guys are awesome and HONEST!!!Thsnks for the great service.✌?”
“This is the best UPS store in the area. Nicest people, and they tape and print your labels for free. Sounds like nothing, but I’ve never encountered a store that does this. Awesome!”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“Fast and easy processing of my business in the store. Very amiable and accommodating personnel. Assist spontaneously with heavy boxes. Assurance is guaranteed. Safe and efficient service.”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette
Mailbox Centers
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
“The staff working the afternoon of Tuesday June 23rd, 2026 were absolutely amazing! I didn't catch their names, but they went above and beyond to help me.
I arrived with several boxes plus a bunch of loose items that still needed to be packed. They were incredibly helpful, patient, and friendly, making the entire process quick and stress-free. I was in and out much faster than I expected.
Everything arrived at its destination on time, and the packaging was honestly the best I've ever received. Thank you for the outstanding service, and I'm sorry for showing up just five minutes before closing! I truly appreciate your kindness and professionalism.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“The front desk staff is very helpful every time I visit. I am local to the area and prioritize coming here to drop off my packages because its always a positive and efficient experience.”
8:30AM - 6:30PM
1555 Sherman Ave, Evanston
Mailbox Centers
“Have gone here 3 times in last 2 weeks, every time i was treated QUICKILY, COMPETENTLY, KINDLY, RESPECTFULLY.
They are very good at their jobs here, all of them ! Thank you for working hard to HELP PEOPLE !”
“This is a great store. It's right off the #36 bus stop. My main purpose in going to thhis store is to send cerified mail through the USPS. They offer notary services printing packing shipping scanning and faxing. The staff are always friendly and helpful. The store is also clean.”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
8:30AM - 5:30PM
429 West Ohio Street Suite 105, Chicago
Mailbox Centers
“Great experience using this spot for a few months. Staff is really helpful/nice. Only thing to point out is that there are only two elevators and sometimes you will have to share it/have it be used by someone else if in case you're there at a busy time.”
8:30AM - 6:30PM
2906 Central St, Evanston
Mailbox Centers
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
“I love this UPS store and Dana (I am sorry if I spelled your name wrong) specifically. I had a very important package that I was waiting for over the course of Labor Day weekend. It got delayed as packages sometimes due and we have just moved so I was not used to our new buildings protocol for handling packages that need a signature and they were relentless and making sure I was updated on when it got to the store after I had it redirected there. My dad passed this past weekend and having them check in with me really helped when so much of the rest of my life is chaos. Thank you.”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
8:30AM - 6:30PM
848 Dodge Ave, Evanston
Mailbox Centers
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“The staff at this location are great, the line moved fast and they had everything I needed for my documents. I was able to get them notarized and sent out quickly.”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Mailbox Centers
“I always have a great experience at this UPS location! The employees are incredibly friendly, professional, and helpful. They always provide excellent customer service, patiently answer any questions, and are happy to help whenever needed. It’s a pleasure to come here because you always feel welcomed and well taken care of. Thank you to the entire team for your kindness and great service. Highly recommend this location!”
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“Alex gave us exceptional service today. We had a large stack of papers to notarize and he was patient and thorough, he did an amazing job. He was the lone worker and juggled our needs along with the line of package customers (that went out the door!) with a smile. He was also kind to everyone that called on the phone. He served every customer like they were his best friend. I cannot recommend him enough!”