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“I was told that if I wrote a review, I’d receive a pair of earrings. I was initially happy to do it, but then I overheard what sounded like the owner on the phone rudely asking, “is that woman still standing?” while Ramya responded, “yes, yes, she is buying,” and I felt like I was being watched on camera. That made me uncomfortable, so I declined the earrings and even considered deleting this review.
I also didn’t appreciate the $25 fee just to try on a dress if you don’t end up purchasing it. I had every intention of buying, but that policy almost made me walk away. Since I was only visiting Chicago for a few hours and had already taken an Uber to get there, I ended up making a purchase anyway and paid $430, even though I didn’t really have the time to keep looking around. The fee of 25$ for trying on a dress was anything I have ever heard like .the owner asking rudely on phone .
That said, Ramya herself was very kind and sweet, and I appreciated her attitude. However, because of the overall experience, I don’t think I’ll return or recommend this place to my friends.”
“called and spoke to dimitri on the phone ;; he was so kind and helpful !!!
really great customer service ;; thanks so much dimitri - god bless ♡”
“Mike at the Men's Wearhouse in Crystal Lake was a great help. As always, they deliver. I needed a last minute outfit for an out of town wedding. They had my husband's information in their system. Mike looked up sizing and helped me wirh options and I was in and out in 15 minutes! They are great.”
“We had a great experience renting tuxes here. The staff was very knowledgeable and helped match everything perfectly with our wedding colors. My husband said the process was much smoother than Men’s Wearhouse, and it worked especially well for our out-of-town groomsmen. My husband looked absolutely dashing on the wedding day.”
11:30AM - 6:30PM
1955 Brookside Ln, Hoffman Estates
Mens Clothing
“I love the selection she offers. I’ve been a client since 2019, and I keep coming back. I called one hour before closing, and she still took me in and let me try on as many outfits as I wanted until I found the right one.”
10AM - 8PM
1975 E Golf Rd, Schaumburg
Mens Clothing
“Lonnie at the Schaumburg location, is very knowledgeable and more than willing to go the extra mile for the customer. Hands down great experience and Lonnie makes it a fun shopping experience!”
“Jill and Peter were so nice!! Peter took his time to really explain everything when it came to tuxedos. They have a beautiful store and make everyone feel welcomed. They do not make you feel pressured to buy. Would recommended everyone to go here because the service is unmatched!!”
“I was looking for a seamstress for my wedding dress alteration, and I was referred by a friend who has worked with the owner for years on all her dresses. She swore his work was amazing, and I wouldn't be disappointed. Let me be that friend to you; come here, and you will not be disappointed!”
“This was my first time ever walking into this store. I never went in because I thought it was a bunch of knockoff stuff but I was wrong. This store has everything I need for sports. I’m a BIG Chicago fan and I know out of all these stores in Woodfield mall, this store has the most variety of stuff to choose from. I would always shop at Lids because of their coupons. I’m hoping this store has the same sales or coupons like their competitors. But I will definitely make this my to go to sports store. Also, I was very impressed by how nice the staff was. I was greeted nicely , got help as soon as I needed it. A BIG shoutout to the Rally staff at Woodfield mall? #23”
“Some things I really love about this Duluth Trading location: - Great service, friendly associates. - It's a well laid out store, and the employees are constantly straightening, so you can easily find what you are looking for. - Quality, durable merchandise. The clothing items will last a long time. - Easy returns or exchanges. No questions, no hassle. - Pet friendly store. - Clean restrooms. - Soft, "Buck naked" underwear! Unless there are good sales, items are pricier than local competitors, like Cabela's, but again, Duluth sells items that last. There were some great deals here the week of Black Friday. I love the back area where you can sit and check out some of their books for sale, too.”
“Marissa was absolutely wonderful. My 6yo daughter has exceptionally high sensory feelings on the top of her feet. It's extremely hard to buy shoes for her. Even brands that offer Wide Width don't always miss that zone on the top of the foot by the toes and she just can't wear them. Vans collaborated with Kpop Demon Hunters and my kids wanted them sooo bad.
Was able to get their sizes and when I brought them home .... Like I feared, she wouldn't be able to wear them. I went back to the store to return them with daughter in hand to try on other shoes praying we could find something that she would be able to wear.
I explained my concern to Marissa and she absolutely understood and patiently went through box after box after box after box with not even a hint of frustration (a pure Saint). She found a high top that was even in the Kpop DH collection in a different size to give her that extra wiggle room (Thank you @Vans for being one of the few brands to offer 1/2 sizes) and that smile my daughter had when they fit and were comfortable is the reason us parents will go out of the way for. That smile was everything! Thank you, Marissa for having such patience and understanding with the dedication to help us get a pair of shoes today. It meant the world to me!”
“I got there at 6:45 pm and they stay past their closing time. They did not rush me at all we finished at 7:20 pm. I thought they closed at 8 pm. But they close at 7 pm. That is great customer service. Thank You staff.”
“Conner went above and beyond in assisting me. He took the time to hear my concerns, recommend various styles, and even brought pairs to the dressing room for me to try on while already observing other recommendations. I ended up purchasing a pair of jorts that I really enjoy the style of! I felt like I wasn’t a bother to Conner at all. I will most definitely be back due to his service!”
“Everything about a pointe shoe fitting at Allegro has been beyond my expectations. Audrey is so patient and thoughtful throughout the process. I am so thankful for her expertise and amazing customer service!”
“Great staff friendly lots of choices for boots and clothing. Hailey I hope that’s the right spelling. Was very nice, courteous, knowledgeable and very helpful with my son and myself. Definitely will go here again no doubt.”
“Me and my boyfriend came in for wrestling shirts and they had a great deal and Pharoah the checkout lady was very friendly. Great experience we will be coming back.”
“Took my sisters to get their shoes there and Bryan helped us out and he was patient and extremely helpful. Total vibe. Helped ME score tons of points! Thanks my guy! See you at Fox valley!”
“I am truly grateful for the exceptional service provided by Beatrice and Xoch at this location. I visited on short notice in search of a suit to complement my wife’s dress for an upcoming wedding in Miami.
With the event just a week away, time was critical. The task was particularly challenging, as my wife’s dress features multiple colors that made finding a suitable match difficult with traditional suit options. Beatrice and Xoch collaborated expertly to identify the perfect color combination, ensuring it aligned flawlessly with the dress.
They took the time to carefully review options and confirm the selection met my exact preferences. Their deep knowledge, attentiveness, and genuine care truly set them apart as professionals in their field. Their enthusiasm when we finalized the perfect match further enhanced what was already an outstanding experience.
I highly recommend this location and specifically suggest requesting Beatrice or Xoch. You will not be disappointed.”
“There is one guy who works at the Woodfield location, think his name is Marty???, who is great. He helped me out with an exchange by calling 2 other stores to find what I was looking for and was able to get it shipped that day. Thanks Marty! Appreciate your hard work”
“After Thanksgiving, Old Navy offered enticing deals, with nearly everything marked down by an impressive 50%. The discounts made for some excellent bargains, creating a positive shopping experience. The selection of winter items was extensive, providing customers with a wide array of options to choose from. The staff was notably helpful, contributing to the overall positive atmosphere of the store. The organization of the store was well-executed, enhancing the ease of navigating through the diverse range of discounted products. However, it's worth noting that some deals were altered, potentially causing minor discrepancies in the expected discounts. Despite this, Old Navy's post-Thanksgiving sale showcased great value, making it a recommended destination for those seeking winter apparel at affordable prices.”
“Basically, this is a place I can come to with a need for formal wear, and easily trust that I'll walk out with the right clothes and best fit.
You can see how well-versed Peter is in clothing and its construction when listening to him explain how clothes are fitting and his suggestions on how to further improve the fit. I asked a lot of questions about the clothes I was purchasing and brought in for altering, and he immediately answered all of them in a way I could understand and with increasing technicality based on my interest in the details.
Peter's excitement for clothing is contagious; I always leave Phillips with a better mood than when I came. The whole team here creates a great experience, where picking out formal wear can sometimes be a stressful challenge. Thank you!”
“We had Kyle at nordstrom in woodfield and he was extremely helpful, well informed, and efficient. He had us in and out in half the time scheduled while being very detailed, making sure we knew what we needed. I decided i needed an add on the last minute and he made it happen effortlessly. Highly recommend Kyle if you're getting fitted in that area”
“Went shopping here last weekend, and was helped out by Reema (I hope I’m spelling it correctly)- she was so friendly and went above and beyond to help me out. I opened up a credit card with the store and was having a few issues. She took her time helping me- (even though it was my fault haha!) I really really appreciate the help! Thank you again!”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“Friendly staff, large store with loads of merchandise. Daily sales on a wide variety of options. Convenient location with lots of parking. Great place for Amazon returns too and the also offer a discount coupon after any Amazon return. Easy to order online and pick up merchandise. Who doesn't love some Kohls Cash?”
“Rosa Porcelli was wonderful and so helpful picking out an outfit for my mom. She asked all the right questions and made shopping so easy. I will definitely be shopping here again.”
“Stopped in for an Amazon return, line was long with people, only one girl working the returns, she knocked them all out and I didn't wait more than 6min. Quick and easy! Even picked up a new shirt with the coupon before walking out. Thanks”
“Bought a great suit from this place! Didn't expect to find a quality suit there but it was quality and very comfortable for all day wear. Staff was great in assisting me”
“it’s always nice to visit that store but yeah sometime if the cashier is not nice it doesn’t like it but most of the time I do got nicer people but one time he was a little rude, but it’s OK. You do get a good collection of the furniture and all kind of stuff like you’re not into your stuff and clothing stuff too.”
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“I was looking for a leather mens shoes that are more dressy than athletic shoes. The person helping me with was attentive ,answered my questions and most importantly had them in stock. I also appreciate the checkout service as they are always pleasant and helpful whetherpurchasing or returning items .”