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“Omer was extremely helpful and knowledgeable about his store and up to date on products. He éxplained metro flex to me and gave me some great device recommendations. This is another great store to hit up if you are in the neighborhood or looking for some great deals.”
“you want the best service when I say they are patient work with you are for the people the best phone store in United States I can’t make this up I’ve been going to them over seven years now the best in town of Chicago Heights”
“Women staff are very helpful to help you pay bills in a quick manner. Came in during lunch hours and was still helped by a young lady on her lunch break. ? she deserves a raise for handeling my customer service issue because i know how busy it gets up north ?⌚️??”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Kela at the south Holland store was an amazing sales person. She got me in and out got my phone together got my information from my phone to another from my tablet to another beautiful personality.!!”
“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”
10AM - 6PM
822 Ridge Rd, Munster
Mobile Phones
“Victor was great. We went to a corporate store originally because we thought we would get better service than at a Verizon franchisee. Needless to say, we were wrong. The worker at the corporate store messed up my account so I didn't receive text messages from some contacts for 5 days plus possibly other things that I am not aware of yet. They also purposely made changes to my account, even though it was to my detriment, so that they could earn a commission from my account even though they made my situation worse. Victor, even after being aware of what the other worker had done, got my account switched over so everything works properly now. He also happily stayed after for more than 1.5 hours past close to make sure that everything was working properly and all of our questions were answered. From now on, I am not going anywhere else. Thanks Victor for all of your help.”
“Big thanks to Al for helping us get the kiddos their new iPhone 17s! He went above and beyond, and we really appreciated it. Definitely recommend coming here for all your cellphone needs.”
“Vamshi costumer service was great!!
Had the products I needed at a good price as well. Will return in the future for more products for my electronics. ???”
10AM - 8PM
4811 211th St, Matteson
Mobile Phones
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
10AM - 8PM
2398 172nd St, Lansing
Mobile Phones
“Aisha was very helpful, quick, and pleasant. I was able to start my new service and she activated the phone before I left, making everything a little easier for me. I was in and out within 20 minutes, which was great since I have 2 small children. I really appreciated the promptness and willingness to get me what I needed in a timely manner. Price was great too!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“I recently went to the AT&T store in Homewood to express my concerns with my internet and cellphone bills. Thanks to the patience and help from Sandy and her manager Gina, I left the store feeling much better about what I need to do to reduce my bills.”
“I recently visited Cellular 4 U INC and had a great experience! The guy KASHIF was very knowledgeable, friendly, and genuinely helpful in guiding me to the right phone based on my needs and budget. The best part was their customer service and he explained all features clearly, helped me with setup, if any one locking for mobile phones, mobile cases and all accessories.
Highly recommend this shop to anyone looking. BEST SHOP IN TOWN”
“I switched over to Boost Mobile from Verizon, the difference is night and day I haven't had bad service. Also they gave me 50gb of data which is more than enough data for me...I still had 20 gb after the month was over. And then finally the price is AMAZING. I love their prices and they keep it between your budget! Love the customer service they always do their best to help you!”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
“This Was the first time I ever went to this place, and as soon as I came in with my device that was broken, they kindly explained to me what was required, and the cost that fast. All I had to do was give them some time and they fixed it within the same day. I brought in a broken iPad and they replaced it good as new and I’m very happy with the result. I definitely recommend this place to everyone in the area. The staff is very kind very generous I will definitely come back With any problems because these guys are experts, and they’re very good at their job.”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“The worker that helped me, Jacqueline, was so kind and patient with me. One of the best experiences I've had at a phone store by FAR. Definitely recommend!!!”
10AM - 9PM
1620 E Lincoln Hwy, Ford Heights
Mobile Phones
“I've been here twice In the last month I've been completely satisfied ? both time they made me feel like I was there very first customer and they been here since 07 if im not mistaken heard nothing but great so yes stop by take a look. My iphone was repaired while I looked around im just saying ? great selection of devices,and electronics and on the other side clothing some for everyone coats shoes ? Mike and Nate good peeps”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
“Great place to do business with.I have been a customer for over 10 years..my phone blanked out on me Sunday mother's day.. stopped in and Diamond got me in a new phone she was very knowledgeable and patient.i discovered when I got home that phone didn't have enough storage so I came back Monday and Diamond, Jay and Mike took care of me on the upgraded phone.
Staff is very professional and patient and sincerely want to give good service and appreciates your business.
Oh forgot to mention Jay was extremely patient with a Spanish speaking customer and got them the iPhones they wanted.dispte the language barrier.
A real righteous place to do business with!
Small store but BIG CUSTOMER SERVICE !!”
“The guys that work there very nice and I definitely give you, however parking I hate it I most definitely hate the loitering and the beggars around the the store and gas station. They will definitely accommodate you in whatever you're needing assistance with down to your perfumes.”
“An Absolutely amazing experience. We received great customer service from Eddie and Josh. Eddie is the Man for real!!!!!
I definitely like total wireless but I really love Lansing Total wireless…
Great service!!!!
Great value!!!!
Lots of laughs and savings!!!!!”
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
“Moe Knows…
Fast, friendly and really fair prices. The 5th time fixing my iPhone screen threw a screen protector on for free! I won’t shop any where else… they are apart of the Community…”
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“Yeah, I came in here to south Chicago Heights store and didn't expect to get the kind of customer service skills that I got from this young lady Shaira at the cricket store and I would highly recommend having her help you cause she'll go above and beyond to make sure that customer is right!”