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“The experience from beginning to end was phenomenal. I made an appointment in advance and was promptly helped. Tyler assisted me with transferring carriers from AT&T to Verizon. He was very helpful, and went above and beyond to exceed expectations as a customer. I am definitely going to recommend my friends and family to visit this store as a result of my experience. Tyler, thank you for all your help in making this smooth and seamless!”
“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“Went into AT&T today to cancel a line, add a line and get a new phone. From the moment I walked in I got amazing customer service! Very friendly, knowledgeable and super helpful since I had no idea what was the best route to go in order to get the best deal. I dealt with the store manager Quintez, SO polite and welcoming from the beginning. Walked me through everything and made the process so easy. Was in and out in an hour with exactly what I went in for and more! I could not say enough great and amazing things about this store location and service! Definitely a 10 out of 10 recommended!!!”
10:30AM - 7:30PM
6 S State St, Elgin
Mobile Phone Accessories
“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”
“Crystal was such a big help to me she took me step by step to work my new upgrade and a good deal on adding a sec line. She was patient and kind. Great customer service!!❤️ Thank you ? Crystal”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”
“Trustworthy guy that fixed my phone and delivered in the time promised. He was knowledgeable and did not play games with prices, even though I was in a bind. Great place to do business.”
“John the manager was amazing! He was very thorough with my account and knowledgeable. I walked out with a new upgraded phone and my bill was discontinued about 10% a month. Will definitely be back A+ customer service!!”
“Great customer service will be coming back love the way I was treated and just paid my bill and I already want to activate another line very sweet and very professional definitely come see Maria she's the best”
10 AM - 8 PM
220 South Randall Road, Elgin
Mobile Phone Accessories
“Kevin T. was the best!!! Helped me get what I wanted/needed without high pressure sales or hidden costs like other providers I have been to. Knowledgeable and friendly; I won’t be going anywhere else in the future. Went to the Verizon in Batavia first, 1.5-2 hour wait, Geneva location employee never showed up, so Kevin in Elgin was my savior. Trust me, I dread going to the phone store, but I can honestly say this was a very pleasant experience. Five stars; highly recommend. (Mostly because of Kevin T. Give that man a raise! Seriously!)”
“This is by far the best boost Mobile! I went to the one by the fresh market and they were rude and didn't know what they were talking about! Then I went to the one on Villa at and the young lady there didn't even bother to greet me. Any question I asked she answered with "call 611" as she was scrolling through her phone. Luckily I remembered about this location, and as soon as I stepped in to this one I was greeted so politely by that one chubby dude and he definitely knew what he was talking about; but overall all the staff are friendly,nice, and just a great help.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“I stopped in yesterday having an ongoing issue with my phone and I couldn’t quite figure out what was wrong with it. Miguel despite me being angered by the situation helped me solve the issue while keeping a professional demeanor. I was in and out within minutes. I loved how honest he was without trying to upsell me like most places do. Will be returning to this specific location just because of him.”
“Amazing service! Marco spent so much time helping me through a trade-in and really took his time to make sure everything was done correctly. Such a wonderful experience!!”
“Great service the sales rep Freddy help me out a lot and is very knowledgeable with all the products and was able to answer all my questions and get me a great deal will definitely come back and I encourage others that need atnt services and want a expert to come here”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phone Accessories
“Anthony was incredibly patient and was so helpful with my phone. He knew what resources he had and used them to fix an unusual and complex problem. Thank you so much for your help Anthony!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“The repair shop was fast and fixed my iPhone right up.The young lady who helped me at the counter was very nice and helpful.I’m very satisfied with the money I saved instead of buying a new phone.When it’s time to eventually buy one, I’ll definitely be back.”
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“I came into the store there was a fellow who helped me his name was Miguel he was so much help he helped me do exactly he got everything I needed to get done he was very nice very patient very professional he did a great job I am so thankful and grateful that I ran into this fellowhe is a great AT&T employee”