9AM - 5:30PM
1870 Stearns Rd, South Elgin“We have been with Old 2nd for over 40 years and they don't disappoint. The South Elgin location and Dominic Ostrich's help us solve what could have been a really big problem. When a debit card expires and your child is stationed out of the country it is no small feat to get it authorized and Dominic was an amazing help to help resolve several issues and get him set so he could use his new card. Thank you so much for your help.”
“Friendly bankers. Helpful advise on how to make the most of your money investments. Has offered attractive products the recent months paying more percentage than other banks with less restrictions.”
“They are nice people. But I'm not sure what changed because in the past a simple deposit took just a minute and now it's like screen after screen and click after click. You're better off walking in than sitting in the drive thru.”
“The South Elgin branch of KCTCU is excellent in many ways including every one there is very helpful and delightfully friendly… willing to take the time to explain something if I have a question.Also, usually not a long wait in line unless I go at prime time.??????”
Open 24 hours
536 Randall Rd, South Elgin“This is the best branch to go to if you are a small business owner looking for free banking and business lending. They have a program for Women, Latino and Black business owners too!”
“I have worked with other branches in the past but the team at this location is amazing! Recently I set up a meeting to open an acc but upon arriving, the agent was busy however; Felicia stepped in and provided us with an amazing experience. She was super friendly, answered all of our questions and made the process painless and fun. She is a true representation of what good old customer service is all about.I will continue using this branch for my banking needs.”
“Staff is always pleasant and very helpful. I can always count on Lupita to answer any questions. I like that some of the staff has been at this location for years which makes my interactions with the bank comfortable!”
“I had the privilege of working with Victor to buy out the lease of my car. He was very knowledgeable about the process and gave me a very competitive rate. I will definitely be returning to him for all my future vehicle purchases. Highly recommended.”