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9AM - 12PM
5N431 Railroad St Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
“This is probably the best USPS location I have ever used. I am an online seller, ever since I start shipping from this branch, complaint about missing packages and delays had been reduced by a lot. The staffs are organized and helpful. It’s a small place and it gets busy but they do they best they can.”
“I started going here last summer when my wife and I moved into our new apartment. Wow! Just wow! Angela is not only a terrific postal lady, she is a wonderful person. She is a glass half full person EVERY time I pop in. She helps me find great stamps to use with my students and always compliments me on how I address and stamp my mail! She just makes you feel good about your experience there and you leave with smile on your face ready to face the rest of your day!”
“What a great post office with small hometown feel. Jackie and Ken are so nice. Rarely a long line unless we all decide to go at the same time. But even if there's a line I don't mind because they have all of the other post offices in the area beat in customer service. And I'm pretty sure they offer all of the same services as the big ones, just with a smile. service”
“Patrick is the friendliest and most helpful USPS employee I’ve ever met. It doesn’t feel like a typical “DMV” style environment, I’m so glad that this is the store that’s closest to me and doesn’t feel gloomy going to”
“I love this post office. It’s spacious it’s open. The staff is friendly efficient and accommodating. Crystal is very friendly. If you forget something they’re more than willing to try to find something to help you to seal up a package to address it and there’s never a long line. Go to Palatine you’ll be waiting there for 20 to 30 minutes sometimes.
My only complaint would be the parking spots are kind of far from the door and I need a hip replacement so it takes a little bit for me to get to the front counter, but that’s the only thing that I find wrong with this place
…good job C-VillePost Office!!”
“Pernice was informative and knowledgeable about the processes customers were coming into the post office for. She was thorough in her explanation to customers and timely. I have had a great experience at this location multiple times with the kind staff.”
“I go to the post office almost everyday so when I say that this Post Office is one of the best in the area I mean it. The staff is friendly and respectful. They will help you out and tell you at least what you can do if you have an issue. Especially the guy that’s usually on the far left register who wears glasses when you’re looking at the counter. Staff will actually treat you with respect and they definitely don’t talk trash to customers like other USPS’s.
They have things set up so that you can use the manual scanning machine to check in your packages (if you want a receipt) and then you can put your packages on the counter all the way on the right end of the blue front counter where the counter dips a little. You will see other packages sitting there. I have never had an issue with this post office. I have never had a lost package I dropped off here. Of course you can always scan and put in the box like normal, or you can also just wait in line if your not comfortable using the manual machine. (But it does save a lot of time. Just remember that your package isn’t OFFICIALLY scanned in until it’s scanned by a USPS employee, but that’s just a legal disclaimer.)
Like I said no issues ever at this post office. Sometimes the lines get a little long but that’s only because the other Post Offices in the area are known to be awful. There should be a big difference in the star rating between here and other USPS’s. Far better than the most other Post offices in the area.
BTW; Another great location is North Aurora. If you live in the area I would try to go to either one.
One last note…(Avoid Batavia USPS like the plague. I have seen those employees get away with EVERYTHING. They are so bad I am mentioning it in another USPS review just as a courtesy, but if you want to see how hard it is to terminate a USPS employee visit Batavia post office…)
Hope this helps!!”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
8:30AM - 3PM
202 S Randall Rd Unit B, Elgin
Post Offices
“I’m honestly surprised by all the negative reviews, as thankfully, I’ve never had a bad experience here. I’ve been coming for years, and while the queues and waiting times can be a bit long, I’ve always received excellent service from the only one teller working. The postal service clerk handles everything professionally and efficiently. The place might not be spick and span, but it’s still worth popping back to whenever neccessary.”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
8:30AM - 2PM
2670 W Lake St, Hanover Park
Post Offices
“I had an excellent experience at the Batavia USPS office while getting my passport. Ronda, the clerk who assisted me, was absolutely fantastic! She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to ensure all my documents were in order, answered all my questions with a smile, and made what could have been a stressful experience smooth and hassle-free. Her friendly demeanor and efficiency truly stood out. Thank you, Ronda, for your outstanding service! I highly recommend this USPS location for anyone needing passport services.”
8:30AM - 2PM
115 E Irving Park Rd, Streamwood
Post Offices
“Went in with my grandson for finger printing and Britney, the young lady at the counter , was extremely patient, friendly and helpful! Not to mention funny and with great energy. Super good experience and very quick.”
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“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”