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“Stopped by the Bartlett Post Office the other day. The two men that work here are always helpful and pleasant to talk to. I enjoy chatting with them (if it’s not busy). They are super friendly and very efficient! All of my mailings done at this post office have made to their destinations in a timely and secured fashion.
A special thanks and highlight to one of men who works here most times - alone. He is really good at keeping the line moving and valuing your time. Wonderful job, sir!!”
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
“This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.”
“What a great post office with small hometown feel. Jackie and Ken are so nice. Rarely a long line unless we all decide to go at the same time. But even if there's a line I don't mind because they have all of the other post offices in the area beat in customer service. And I'm pretty sure they offer all of the same services as the big ones, just with a smile. service”
“I recently moved back to this area and I rely on the Carpentersville Post Office to process all my requests like hold mail, etc. The customer service here is excellent.”
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
“I started going here last summer when my wife and I moved into our new apartment. Wow! Just wow! Angela is not only a terrific postal lady, she is a wonderful person. She is a glass half full person EVERY time I pop in. She helps me find great stamps to use with my students and always compliments me on how I address and stamp my mail! She just makes you feel good about your experience there and you leave with smile on your face ready to face the rest of your day!”
“I had to send a package internationally. I did not know what I was doing. Two postal workers were so very kind and helpful. I saw gentleness and compassion with each customer served. It was a pleasure to be there.”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
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“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”