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“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Rich and Sue were amazing from beginning to end. I’ve had my unit for over a year and needed to downsize and Rich made the process simple and easy! Thank you for being polite, professional and friendly!”
“Jacob assisted me with setting up my storage unit. He was professional, funny and very helpful! Jacob even went so far as to waive one of the fees and made sure the unit was tidy and met my expectations. Made my experience 10/10!”
“Katrina was phenomenal a very beautiful lady who was so kind and patience with me doing the process. She kept a smile on her face and me laughing need more people like thus young lady in the world”
“Aida is amazing. Knows her storage units. I appreciate her and grateful that she was able to help us. I recommend 84th and South Chicago. Thank you Aida☺️☺️???”
“I'm Truly Grateful to Leave this Review on Today Yes It Was An Amazing, Awesome, and incredible Experience Signing Up With Extra Space Storage on 1040 East 87th St. .
Yes it was Truly A Blessing working With Ms.Dominique She was Like An Angel Sent By God!?
I Will Always Refer Her and Do Business with Her As long As I Need Storage Facilities What An Awesome Place to Have your things Stored.
From: Darrell Thomas”
“Very professional, attentive and knowledgeable! Clean storage unit and the representatives are very helpful, reliable people! Diamond provided great customer service!”
“I had a wonderful experience representative was very informative she went above and beyond to make sure we understood the sizes and what we couldn't couldn't fit oh my God she was wonderful I would recommend this location to anyone and everyone service was 100%. I wouldn't go anywhere else”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Laquisha is awesome she helps me when I need help lowering my rent she is very professional and is very knowledgeable about her building and ps business I recommend her any day to anybody. Thanks for being you.”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Joann was super helpful !! I was so lost coming in & i also ended up needing a bigger space. She helped everything go so smoothly ! Very professional, she needs a raise ASAP Lbs i really appreciate her”
“Mrs. Kathy is very empathetic and a life saver. She was extremely helpful in my family’s time of need. She guided us every step of the way to ensure we were fully taken of. I would highly recommend this location to anyone looking for quality service and a good place to store there belongs! *****”
“Crystal was amazing, very helpful not just me but she multitasked all while I was there for 15 minutes she done 5/6 different things Extra Space Storage Crystal us The Top Dawg, Thank You Crystal”
“Lyneshia, customer service is top-tier. She welcomes you with a smile and assures you that Proself is the place for your storage. She made me feel good about a complicated situation. Thanks, Lyneshia for everything.”
“Customer service was excellent. Tiffany and Cristal was very knowledgeable and made sure I was informed of the process. I will definitely referral friends to check out this location..”
“Rodney was very thorough and polite each visit. On my last visit l had the pleasure of meeting Stacy who was very inviting and will be on site when l move in. I look forward to doing business with Cube Storage.”
“Shronda and Tennille helped me beyond and above with the best customer service I've experienced in all of my years living here in Chicago. Don't hesitate to call or visit this location for the same or better service than I received. 10 star service.”
“I had a fantastic experience with CubeSmart! From the moment I walked in, the customer service was outstanding friendly, professional, and incredibly helpful. The entire process was quick yet thorough, with everything clearly explained, making it completely stress-free.A special shoutout to Edward in the office he was amazing! I’ve had a unit here in the past, and he was just as helpful and friendly back then. This time around, I was hoping to run into him again, and I’m so glad I did. He consistently goes above and beyond and truly makes a difference.CubeSmart is lucky to have someone like Edward on their team. I’ll definitely be saying hello every time I stop by. Highly recommend this location to anyone looking for exceptional service and a smooth experience!”
“I had a great experience. I needed a storage last minute and James was able to help me and get me squared away quick and easy. I was able to access my unit anytime I needed and my things was safe. Customer service was really great and I would recommend them and keep them in mind if needed in the future.”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“My box was everything we needed moving from Michigan City Back to Portage.
Was cheaper then pac rat and one other company.
They were understandably the best.
One drawback it was a little hard getting ahold of a person but other than that we were really satisfied and would recommend them and use them again if we need to.”
“Sheila was incredibly kind and helpful! She patiently walked me through all the available options for renting a unit and guided me step by step through the process. I truly appreciated her support—thank you, Sheila!”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Ms nique is literally the reason I stay with this company, everything i look up they are charging new prices and I get upset.but nique the store manager is great at what she does. Update:Nique is still one of the best employees that they have,a manager calls me 5 mins ago to basically verbally tell me why I keep getting an increase on rent on a place of business that doesn’t need upgrades or anything done to specific unit and mentioned market rate and competitive pricing and I simply mentioned his competitors are charging me lesser for the same unit but he definitely didn’t offer to match it if that’s the excuse we are using to keep price gouging on a standstill place that needs nothing or justifys the comp of keep raising the rent on a unit I’ve kept for years….the storage game is becoming like the insurance game…my social media outlets reach close to 100,000 followers in total combined and I wonder which one can point me to a place that isn’t gonna keep almost doubling the price on a stand still product and keeps its rates locked in,I can work the system by simply moving out and renting another unit online but who has the time to keep moving”
“Amazing service! I called and had questions about a 5x5 storage locker and Alicia helped me with everything from start to finish. I came in and she showed me the space and offered if I needed a size up! She was super sweet and helpful through my whole process! Definitely will recommend to other family and truck drivers! Thank you so much!!”
“Nigel was awesome. Nice & funny guy. He was Very detailed with instructions.
From the phone call to him showing me how to open the unit.
He has excellent customer service.”
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“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”