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“It's been several months but I would like to say how amazing Dez is. I really appreciate the help he provided to my mom who is in process of moving back. He is very knowledgeable and patient. You are lucky to have him🙂”
“I was super impressed with my overall experience. Rich and the other female team member ( sorry, her name escapes me) were beyond helpful. Rich helped us move a couch. We had difficulty placing the ramp back into the U-haul. Rich came out of his comfy, cool office into sweltering 90 degree heat and showed us how to push ramp in. He actually did it for us. The facility is super clean , it has multiple cameras and I felt super safe.
Words can not express how patient, exceptional customer satisfaction experience we had. Raises to both staff members. Rich you went above and beyond and are definitely invited to the cookout!!!”
“Brandon was very helpful, giving me options and helping me understand how to get the best price. He’s also friendly. The space I got is so convenient to load in! Jackpot!”
“the staff at this location deserves more than 5 stars. The location is clean and always stocked. The staff here is amazing Ms. Dominique and Mr Levine are the best, wish I could give them more stars”
Open 24 hours
8484 South South Chicago Avenue, Chicago
Self Storage
“Aida has the best customer service there is .She was very informative about everything and was extremely patient with me and my needs .I feel that whatever I needed within her means she made happened. I would definitely go to whatever location she's at .”
Open 24 hours
2556 Bernice Rd, Lansing
Self Storage
“Clean facility, very friendly staff, convenient and easily accessible. Mike is very knowledgeable and helpful, he went out of his way to assist me with a situation and I am very appreciative. Super friendly guy.”
“Antwon was simply the best! I had came to pick up a unit from auction he made the procces so simple and easy and made sure to give me a temporary code to enter in and out the facility during trips!”
“Alex is seriously the greatest employee they have here! He needs a raise without him I wouldn’t even keep my storage here. He is very helpful, knowledgeable, kind and courtesy. Thank you for making the moving process a breeze! 10/10”
9:30AM - 5:30PM
249 Kenwood St, Hammond
Self Storage
“The entire rental process was quick and painless. Aaron was very knowledgeable and friendly. He gave me a full tour of the building while explaining some of the beautiful old building’s history as well as storage facility policies. There are several drive up docks for loading and unloading as well as numerous carts available for indoor transport. The entire space was clean and well-lit. Overall very happy with my decision to rent here.”
“I wanted to take the time to leave a review for Pat at Public Storage in Burbank. These days, genuinely good customer service can be hard to come by, so when you speak to someone who is truly kind and professional, it really stands out.
Pat was an absolute breath of fresh air. She was polite, patient, pleasant, and incredibly helpful throughout the conversation. You can tell she truly cares about helping customers and takes pride in her work. Her customer service skills are exceptional, and she made the experience feel easy and stress-free.
Public Storage is lucky to have someone like Pat representing their company. Thank you again for your kindness and professionalism.”
“Jay Jay and Sam had great customer service and were very patient with my mom and I, explaining all of the information and showing us the different units/options. Also Jessica was awesome as well.”
Open 24 hours
4015 Calumet Avenue, Hammond
Self Storage
“The manager Katrina was awesome this morning 😄 she gave me a call to check in on my stay which was nice 🙂 she has been so good to me since I been here the least I can do 😁”
“My experience with this storage facility has been a very positive one. The young lady I talk to Roshelle is always very pleasant and helpful. She has a great way of making me feel like no matter the situation, it will be handled in the best professional manner. She is very friendly and always willing to help answer any questions that I have.”
“I was the Primary caregiver for my Big brother. Between my other brother, his son and my Big brother's son and my son and my younger sister we have been there for him from the beginning. We finally had to put his belongings in a storage facility. I thought that was going to be the hardest thing in the world. But the people at Extra Space Storage were so nice to us on day one we did not even seek another place. My main person of contact was Destiny. All of our questions were answered, we were always treated like old friends. Our storage facility was clean and we had a space 10x10 for a one bedroom apt. No stove or refrigerator or big sofa. And every thing fit perfectly. We had in and out privileges that came with a sturdy lock and two keys. It was so great knowing his items were safe!! And only about 10 minutes from my house. I would recommend Extra Storage Space to any friend or family member that needed a safe place to store anything.”
“Positive. Personable. Professional. Patient.
I can't say enough about the staff at 105th in Chicago without using a barrage of 'P'-words. Both Kashimia and Jacob were VERY positive, personable, professional and most of all, PATIENT. They both went above and beyond to help me properly manage three storage units (over quite some time), and both were especially helpful in transitioning and evacuating my units. With every phone call..., and every visit..., it has been an absolute joy to work with the both of them. {EXCELLENT JOB GUYS~!!}”
“I love the experience and the customer service that Cheryl provided to me when I first walked in that warm and welcoming smile told me that I’m in good hands right away! If there’s a place that you need to have your stuff secured and confident this is the right place talk to Cheryl. She will definitely treat you right!”
“I want to recognize Brittany and Stacy outstanding work of the team at CubeSmart. Their professionalism, attention to customer needs, and commitment to maintaining clean, secure. I was undecided on the size of unit I needed but I was shown a few before settling on a decision. The dedication and hard work of their staff make a real difference and set a high standard for customer service.”
“Just want to share this wonderful experience with Joann she is very professional as well as being caring about her customers ? Ty please keep head up and your positive attitude ?”
“I just want to give the absolute, biggest thanks to Joyce at the front desk. I cannot express this enough. I had to make a very hard decision and get rid of about 15 years of my life from my storage unit and Joyce was kind enough to help me with this difficult task. She was extremely kind and i wish there were more people like her in this world✨Thank you again Joyce, god bless you <3”
6AM - 10PM
16731 South Halsted Street, Harvey
Self Storage
“Had the plyof meeting the most wonderful person Alicia was very knowledgeable about what I needed to get moved in. Place was clean and she assure me my stuff will be ok I do recommend this place”
Open 24 hours
16161 George Brennan Highway, Tinley Park
Self Storage
“Dawnya is the best!!! So helpful and accommodating. My first time renting and she took all the time I needed to walk me through the process, show me my unit, and explain the billing so I understood everything! Love her!”
“Tay has great customer service experience! She made me feel welcomed when walking into the store. She answered any questions that I needed answered as this was my first time using public storage. I was not disappointed. The entire facility and my storage space were extremely clean. I would highly recommend the, Blue Islsnd location.”
“Her knowledge of the app and as well as information about my account was superb ? if would come back it would be this location cause she gives a general feel of she's taking care of you. Great customer service”
“Theresa was the best from my telephone experience right to meeting in person a very pleasant person sitting and talking with her made my experience very enjoyable especially the environment very clean
With all being said thank you Theresa”
“Very nice personnel, gave me a brief tour and offered first month rent discount. Maria was patience with me considering my mobility limitations. Rates are reasonable and insurance was competitive to my renters insurance policy I was offered. Neat and convenient location. I would recommend this facility if you are local and not going to be long term.”
“Sheila was incredibly kind and helpful! She patiently walked me through all the available options for renting a unit and guided me step by step through the process. I truly appreciated her support—thank you, Sheila!”
8AM - 12PM 1 - 3PM
10904 Jenny Lane, Schererville
Self Storage
“The office staff and driver were great! We really needed it quickly and we were able to get a MI Box at 9:00am the next morning. I also compared pricing to a national company and MI Box was a much better value. We got a bigger container for less money. The container was very clean as well. Would highly recommend.”
“At storage star the manager Nique and the trainee I believe his name is John is very patient and professional. They have great deals, the units are climate controlled and answer any questions you may have. Great customer service and treated like a person. Definitely recommend.”
“My experience was quick & very outstanding, Michiah was very helpful, pleasant and a great help. Although I definitely think she needs some air conditioning in there, but she makes it work, as outstanding of a job she does, she needs some cool air in there. Overall clean facility and excellent customer service. Well done Michiah.”
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“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”