The AT&T Store in Springfield offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides nationwide AT&T 5G service, which is included at no extra cost with unlimited data plans, making it easy to stay connected everywhere. Customers have praised the store for its excellent service and knowledgeable staff. One customer shared that a representative helped cut their phone bill in half while still upgrading their device, describing the experience as outstanding. The store’s management and sales team, including a store manager, have been recognized for their personable and professional service, especially when assisting with urgent needs for senior relatives with medical requirements. Visitors frequently highlight staff members like Emily, who is known for her kindness, quick assistance, and extensive knowledge. Many customers feel confident trusting her with their phone needs, from new phones to accessories. Overall, the Springfield AT&T Store is appreciated for its friendly environment, helpful staff, and dedication to providing outstanding customer service.
Sydney couldnt have been more helpful. I believe that she helped me get a plan that was best for my family of 5. She was welcoming, sweet, resourceful, & went out of her way to make sure that I brought all things that were important to me over to my new phone (my pictures, apps...) even after the sale she continues to help... read full comment
June 2024
Emily at the Wabash store was amazing!! She fixed my issues, and let me get back on my way quick! Thanks Emily!
June 2024
Brian was great, very knowledgeable and answered every question. Helped with every step of setting up a newly activated phone. Brian is very personable and will recommend him to others looking for phone or internet service.