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“We were given excellent help by Arlene for completing passport photos and assisting in completing renewal passports. Wayne has also been very helpful. We are lucky to have such a good staff at this location.”
“We are incredibly fortunate to have the staff at our local post office in Beecher, Illinois. In comparison to other post offices in the Chicago area, where service can be subpar, the staff in Beecher consistently treat their customers with dignity and respect. The three main staff members not only know your name, but also your family, and engage in friendly conversations with you during each visit. Beecher residents are truly lucky to have such a warm and welcoming post office.”
“Best customer service ever! Visit after visit, year after year these guys provide consistent Great customer service. They are knowledgeable, efficient and PLEASANT!”
“This is a Retail Only location, not a full post office. I was told to go to the Park Forest location for more services. Check the additional info here or the website for more info.”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
8:30 am - 3:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
8:30AM - 12:30PM
2225 Great Lakes Dr, Dyer
Post Offices
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Window Clerk Deborah is always so nice and helpful. She even held off on her break as she wanted to finish our transaction, even though I had stepped away to fill out the mailer label. I think the Monee Post Office is lucky to have her!”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
8:30AM - 12PM
515 Cass St, Crete
Post Offices
“We are so fortunate to have this Post Office staff in our community! Our carrier Sue is phenomenal. I think our dogs like her more than us. The deliveries are on time, and we often get a call to make sure a delivery that is time sensitive was made from the local Postmaster. If I could rate them higher than Google's five stars, I would.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
“TY to London our thoughtful Mail Woman?She rescued Fantastico when He went for a joy run.I was not able to retrieve him myself since I had a broken ankle at the time.”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“Doing the best you can do being short staffed. I am really glad that I was able to get things dropped off. Thanks for not walking on my grass too. I had to write a letter to the postmaster and it went into effect.”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
8:30AM - 12:30PM
7142 Calumet Ave, Hammond
Post Offices
“The lady who usually works here is always professional and helpful to me. If I have a question, she answers it the best she can. She’s human, so I know sometimes there’s more work to do than she has hands. I couldn’t do her job. A lot of rude customers come to this location and talk to her any type of way, and expect that “customer is always right” mentality. Hopefully they get some additional help at this location.”
9:30AM - 2:30PM
15441 Center Ave, Harvey
Post Offices
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”
8:30AM - 1:30PM
701 Holbrook Rd, Glenwood
Post Offices
“A shout out to Frank at this facility for being very pleasant, informative and helpful! No, they don't have anyone to answer the phone. Carriers are working 12+ hour days. It's going to be 95 degrees and sunny today and 20 employees out of 39 called off. Thank you to those who show up and do their best!”
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“Elizabeth was so amazing and helpful. After Crete Post Office turned us away- she was so willing to help us with our passport. She was so kind- and we will definitely use Steger Post Office more!”