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“I was so pleased with the service we received as I needed to close an account for an elderly relative. Tanya was so helpful, patient and gracious. She worked through the process and followed up afterward. Kudos to Tanya for making life little easier for me and my 95 year old loved one.”
“Creditunion1 is my number one place to go for financial resources
Antonio was my advisor. He was excellent. I’m always happy when I visit the North Lake ILLinois location. I get all my needs me.”
“Old Second National Bank on St. Charles Rd., & Ardmore in Villa Park, IL has the best Manager, Michelle and Employees, Brian and Jeanine.
They get to know their customers by their names. When you return they greet you by name. Furthermore, they go above and beyond to answer questions pertaining to loans, CD's opening a new checking and/or savings account, debit card, and other services they provide. It's FDIC-insured, meaning that your money is insured up to $250,000,
When I go to this bank, I feel as if they are family. I am always happy to see them. They are all so awesome.
If you are looking for a bank that has employees who are knowledgeable and they treat their customers with respect try this bank, you will not be disappointed.
Thank you Michelle, Brian and Jeanine for the great service you all provide everytime I go to this Old Second National Bank.”
“I just want to say Thank you for Tanyia she is the personal banker at this location
Very nice lady and she did explain to me everything very well and very good customer service.
And she follow up with me regarding my credit and reminder me about the promotion time.
Thank you Tanyia.”
“I came in and opened an account with a very nice lady her name is Rosabel she was awesome and extremely helpful i definitely recommend this bank/ branch best bank ever!!!”
8AM - 4:30PM
3051 Oak Grove Dr 2nd Floor, Downers Grove
Banks
“I worked with Thai this weekend, although i wasn’t able to work with vms this young lady came 92 miles from home to my location while sick and did a complete consultation about pricing product and different equipment options she took it a step further and called my current merchant with me to terminate my contract her professionalism and honesty was appreciated. i usually never write reviews but i was extremely impressed. i have 7 months left in my current agreement and I will be contacting her. If Thai doesnt see this please someone tell her she is simply amazing and give her a raise. I look forward to working with her and VMS”
“Very nice people, Super helpful!!
A new school look & an old School treatment, Miss the days when your Neighbors treated you like family, This Bank in Berkeley actually Does, Wish I would have done business with them long ago,”
8:30AM - 5PM
2907 Butterfield Rd STE 200, Oak Brook
Banks
“We had an amazing experience working with Jim Mazzaro at Federal Savings Bank. I never had a mortgage process go so smoothly or quickly. Jim was there for us right up until the closing and made sure everything was perfect. We highly recommend Jim and his team at Federal Savings Bank.”
9AM - 5:30PM
1122 S Main St, Lombard
Banks
“I needed to open a trust account after my father’s passing and Janet was very helpful and knowledgeable about the type of account I needed. She explained everything thoroughly and made it all very easy. Thanks for the great service!”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
“Our bank had a recent merger with CU1 and I was having trouble getting into the app. We went to the Lombard location and had a great experience with Sherrold. She was extremely patient and helpful with everything and anything we needed.”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
“I want to commend the Park Ridge manager Jose for the exceptional service he provided in resolving an error. Although the issue originated with the bank, he took full ownership of the situation and went well beyond what was required to ensure it was corrected promptly and thoroughly. JK, Urhai Center.”
“Walking into branch with good mornings and smile was a great way to start the day! Juana was the teller I worked and she was so helpful. Thank you CU1 👏🏼”
9AM - 5:30PM
711 S Westmore-Meyers Rd, Lombard
Banks
“Cherilyn Liggayu is the best! She is patient, personable and efficient. She has been handling my banking needs for many years. I’m going to say she’s “my favorite “banker”. I’ve never been disappointed with my banking transactions.
Pat Netti”
“We opened a student account for my daughter and we are so happy with the people working at Bensenville branch. They’re so helpful and taught us everything. My daughter loves the debit card and online banking.”
8:30AM - 5PM
9809 W 55th St, Countryside
Banks
“I financed a car with Fabi who was wonderful and efficient. My loan was done in one day! She got me the best rate . While Fabi couldn’t finish the loan due to extenuating circumstances. She promised she would get it done . Thank you so much Fabi🥰 I also have to Thank Amanda for finalizing the deal. She is a great manager and made my experience great. Thank you both for the amazing team work . This is a bank that makes you feel like they really appreciate your business .Which is rare today.”
“Kayla was amazing helping me today! She has amazing customer service skills and is so friendly! I appreciate her going step by step through the account opening process!”
“A few months ago I moved from Glenview to Morton Grove so I now do my banking at the Morton Grove branch where there is plenty of parking with easy access in and out, a welcome change from strip mall parking at Glenview with difficulty of exiting into Waukegan Rd traffic. I find both tellers in Morton Grove to be extremely welcoming and helpful. If you haven’t yet been to this branch, I highly recommend it.
MAY 2026- ADDENDUM: I was recently scammed by an incredibly believable telephone call from Citi Bank where I have 2 credit cards (Costco and American Airlines). The call was supposdedly from Citi asking if I had just made a large purchase. Since I had not, I was forwarded to what I thought was their fraud department. The upshot is that it was not and I foolishly lost $2,000. Before I could lose another $500, Colin from the Morton Grove banch called and said he had just received an alert that there was suspected frauulent activity on my debit card.
In several days that followed, Colin spent a huge amount of time, changing my account numbers, issuing a new debit card, ordering checks and helping secure my money at PFCU...and calmly soothing my frazzled anxiety!
The service at this branch by Colin and Lisa always is efficient, demostrating their competence, always preformed with genuine friendliness and kindness. Both are outstanding at their jobs and just plain great people!
If you have not yet checked out this encellent money-saving alternative to expensive commercial banks, I highly recommend Partnership Financial Credit Union in Morton Grove (or any of the other branches). Btw, I am not a credit union employee or relative of one. Just a completely happy customer!”
“Riverside Bank is a wonderful bank!!! Mandi Carrillo and Kim Ngo helped me with my small business account. It was an easy transition because of Mandi she went over and above to help us with everything. Kim also helped and went out of her way to make us feel welcome and comfortable. I would recommend this bank for all your banking needs. Thank you so much Mandi and Kim!! I can’t thank you enough.”
“In my 20+ years in business, my company has used a few banks. This bank is by far the best. They are always attentive to our needs, the bankers always go above and beyond to solve any issues that ever arise. I highly recommend them for business and personal banking needs.”
“Great bank. Small enough to help with unique situations that the larger banks did not care to and large enough that they can do just as much as the big banks. Thanks!”
“I’ve only been banking with Old Second for a short while now, but the customer service is second to none! Everyone is so friendly and helpful, especially the branch manager, Valerie! Big banks have nothing on Old Second!”
“The people at Community are very friendly and helpful. They always help me with all my transactions. I am very pleased. Been a customer for almost 80 years. I began saving there when they were a Savings and Loan Co.”
“I was recently scammed by hackers. Maggie Reyes was the banker who helped me. She immediately closed my account and initiated an investigation of the incident. Happily, most of my money was found. Maggie has followed up. Alex the bank manager was also.helpful.”
“Recently has an outstanding experience at this branch, Jesus one of the managers was extremely helpful with account, and several other things and knowledgable. Not even that one day when out options if notarizing documents ran out at the last hour he helped us out right away. Thank you for your help! It means a lot having such great people to work with.”
“My mom has an account at US Bank so I would stop at this location and I was so happy with the tellers that I opened a savings account with US Bank. Debbie helped me open that account and she was extremely helpful and very pleasant to talk to. She deserves a raise! ?. But, whenever I had to see a teller, they were also very helpful and friendly. Great service!”
9AM - 5:30PM
707 N Main St, Lombard
Banks
“I’m helping my mother get her finances together, and we went to the Lombard branch on N. Main St. to get some help with her accounts. Adina was assigned to help us, and I’m so happy that we were assigned to her! She was very helpful through a lengthy process, working past her lunch time to get our issues resolved. Her help continued after we left as we had a few questions, we called and she responded as quickly as possible with answers. Good team effort at this branch overall, but especially so from Adina. This kind of customer service is hard to find, and mom and I are very appreciative!”
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“Maria Ruiz was very professional and very helpful when assisting us. She gave us options and gave us recommendations! We love coming to this bank because she’s always helping us in every way she can.”