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“Everyone was very friendly. My English isn't very good, but they made a real effort to understand me. The whole process was very fast, and as for the vehicle, everything was great. If I had to rent a car again, I would do it with them without hesitation.”
“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“Great car and great customer service. Was running a bit late to return the car and called ahead. Was very accommodating. Would definitely recommend for car rental.”
7:30AM - 5:30PM
540 N Cass Ave, Westmont
Car Rental
“The Enterprise car rental process was completely seamless. I arrived at 8 o’clock for a reservation early, which was booked for nine, but since I was the only one there, the woman at the counter was able to process and get me in my car within five minutes. I also had a very nice rental car which was upgraded. The process of returning the car on the weekend was also seamless. There’s no doubt that Enterprise hires the nicest and competent staff that is delightful to customers.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“We had a great experience renting from this location. The overall process was simple and fast. The vehicle we needed was not available so we were offered an upgrade. All questions and concerns were addressed and taken care of immediately. Noah was very helpful and we would definitely rent from here again.”
“Quick, kind, and polite. Brian set me up with the right car for the trip and advised me on toll booths, as I’m not familiar with the area.Thanks to Brian and his professionalism, I would highly recommend SIXT to anyone needing a rental.”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“Park Ridge Location is definitely clean, convenient, staff are friendly and professional. Will definitely use this Location as my future preferred Enterprise. Thank you”
7:30AM - 6PM
5151 Dempster St, Skokie
Car Rental
“Avis Car Rental in Skokie makes the process of renting a car smooth and hassle-free. Their staff is friendly, efficient, and always willing to help you find the right vehicle for your needs. The cars are clean, well-maintained, and ready to go, making travel simple and stress-free. Excellent service and great people, and if you ever need your own vehicle looking just as clean and road-ready, stop by Auto Gallery Spa & Repair here in Skokie for a complete clean and shine.”
“I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“I searched for a 24 hour car rental and came across multiple rental agencies but chose to go with Alamo (Ohare Airport) location and they did not disappoint. I did everything online which was a breeze to navigate through. Reserved the type of car I wanted head out and to Alamo showed my license to a smiling representative and they directed me to a selection of clean ready to go SUV's. When I was done the return process was just as easy . Pull forward the attendant scanned the car in and said have a good evening and thank you for choosing the Alamo. That was the easiest and most pleasant experience I have ever had renting a car. Thank you Alamo!”
“Used enterprise after I got rear ended while my car was getting fixed across the street. It was seamless. Go see Dan the man! I should’ve taken him up on the pickup ? dang car seats.”
“Our neighborhood Avis has come a long way since I started using them many years ago. They’ve always had good or better employees, but now are much more consistent with having cars and being open posted hours, etc. Happy to give them my business!”
“This Enterprise location often works with a nearby body shop I trust (Addison Auto Body). The car I was picked up in was very comparable to my car, and the pick-up was very timely with very little wait time. As we drove safely from the shop to the Enterprise store, the representative explained features that may differ slightly from my car to make sure I was comfortable with the car and fielded any questions. The representative made the paperwork process painless, getting me on the road to my next appointment within 10 minutes of arriving at the shop. The time for my car's repair was unknown, and they made it very easy to contact the manager directly to extend my rental. I had a few questions after driving the car for a couple days, and my calls were always answered with patience, reassurance, and understanding. Being able to leave the car at the shop without worrying about calling in or adjusting drop-off times due to unforeseen traffic took even more stress away from the process. Overall, they made a stressful situation involving my car much less stressful with the rental process. I hope I don't need their services for the same situation again, but if I do, I will not hesitate to call. Thank you!”
“My experience here with Scott has been top notch!
He did his very best with what he had on hand & made sure to let me know that I can reach out to him if I’m not satisfied with my rental, He took the time to make sure my phone was connected to the bluetooth. He listened well to my needs and he always lmk what to expect. I really reviewed my experience with him. Was treated like a valued customer! Thank you Scott!”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service.
I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“I had a great experience with this Enterprise location. The staff was extremely professional, helpful, and efficient from start to finish. The car I received was very clean and felt brand new, which made the whole rental experience even better. Everything was smooth and hassle-free. I would definitely rent from this location again and highly recommend it.”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
“This location deserves 10 stars
The gentleman Shiva is always doing the best to help his costumers and he is very professional!!!
This is my number 1 location in and out state rental car!!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“There was an issue with the car leaking a little oil so when I was sure it had enough oil I drove it back to Enterprise and although they didn't have another rental for me at the moment they got it fixed as quickly as was possible and I was back on the road. The assistant manager was absolutely great.”
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“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”