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“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“I came, I saw, I conquered! I had a an idea of what I wanted and I looked everywhere for it, Costco, Ross, Kohls, TJ Max, and HomeGoods. I didn’t find the thick faux fur throw anywhere but Home and Beyond and at a wonderful price. Thanks for the deal Ray!”
“I was greeted immediately upon entering the store and once I told the manager what I needed, she educated me about the different products that would be best for me.”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“I just want to thank Tim and Wally for a great experience. Tim made my purchase easy with his professionalism and courtesy. I want to thank Wally, for his leadership in helping with a returned item. The customer service was outstanding. I would highly recommend you to go to this Mattress Firm. I had one of the best nights sleep in along time. I love their products.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“I just purchased a mattress, and other items from Mattress Firm, and my experience was delight. I must say I didn’t want to leave. Outstanding customer service and knowledgeable of the
Product. Angel and Debra receive a 100 percent from me. Thank you, ladies. A great duo.
Barbara”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Furniture Stores
“Great service! We were in and out. Thank you to Marc and the other sleep expert! You were both amazing! We are very pleased with the service and our new purchase.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Francois was very helpful and every time I changed my mind or asked questions he was attentive. Since my mom could not be there to sample the mattresses he made sure I was satisfied with my final pick and even pulled out the tape measure so I was sure of the box spring height. He was very empathetic with my situation and the story behind my purchase. It meant a lot to me to have that type of service. By the way she loves the mattress and the height was perfect. Thank you!! ?”
“Working with Dave to try out a few of the mattresses in the store and found that he was very personable and knowledgeable around the products in this store. Made a decision that night with my wife, the transaction was seamless and the delivery company had it placed in my home in less than 24 hours. Many thanks Dave for your assistance!”
“Buy a new mattress here eeverytime the family needs one and this time i splurged a bit. Got the black royal and thanks to financing, i got myself a new Cadillac of beds. Thanks mattress firm.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
11AM - 7PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“The salesperson was very helpful and the delivery men were nice, respectful. Great job! I would definitely recommend American mattress to my friends and family if they're looking for that product.”
“Have bought quite a few pieces from China Furniture Online. I am so glad I learned of this company. Personal help is only a phone call away. Everything I've bought has been exquisitely wrapped for shipment and arrives safely and when I open the package the items look even better in person!”
“We bought three pieces of restored vintage furniture from here after waking through their Chicago area warehouse. They worked with us to get what we wanted and they even modified a headboard to increase its height to work with our setup.The restoration work was speedy and quick, and the delivery was the epitome of professionalism.We would do business with them again in a heartbeat.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Product I ordered won't be delivered until later in the month but the sales experience overall was excellent. Very friendly, engaging but not high pressure. Store was clean. My first visit here so plan to return when I have new sales needs.”
“Our experience was absolutely wonderful, the sales staff understood their product, options and they were more than competitive in pricing. Courteous, knowledgeable and pleasant all without any pressure. I would recommend them.”
“I absolutely adore this place! Every single associate is friendly and helpful. Claudia at the jewelry counter always greets you with a warm smile and steers you in the right direction for the best finds. Genuinely this is my favorite store, I highly recommend coming here!”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“Luis G. was very beneficial in my search for a couch for my new apartment. He was attentive, knowledgeable and charismatic. I highly recommend him if anyone is looking for a helping hand!”
“Bought a set of 4 vintage mod dinning room chairs and we couldn’t be happier. Alex was super nice and helpful. Honestly best deal in the area for chairs. Will be coming back!”
“Best furniture buying experience ever, no car sales, no pressure and so many payment/finance options. Carmen was phenomenal ? I just relocated from out of state and needed furniture ASAP without all the hassle. If you need any furniture go to this location and ask for Carmen. You wont regret it and be in budget!”
“Extremely satisfied with the customer service! The product technicians Alex & Chris are very knowledgeable & assembled a handful of items for my new apartment. I'm so happy with my purchases everything looks wonderful!”
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“Update: I received my furniture and it is great quality better than expected. The store was very honest when choosing furniture it was explained to me that the cheaper Furniture was made cheaper and I purchased furniture that was a little more pricey but the quality is amazing, looks and feels like it's made to last. Heavy and sturdy.. ImpressiveThank you very professional"I am very pleased with my experience at the furniture store. The owner courteously informed me about a back-order situation, which I genuinely appreciate. Although my furniture hasn't arrived yet, the handling of my order has left me extremely happy and optimistic about the outcome. The quality and service at this location are commendable. I'm eagerly anticipating the delivery of the high-quality furniture I selected. This positive experience ensures I'll be a returning customer. Thank you!! for making my shopping experience enjoyable, and I look forward to receiving my delivery soon.I would recommend this location to friends and family”