“O'Reilly's customer service is very good, they greet you right away, ask if you need any help, and then follow through. Parts that I have bought there have been of good quality, and the prices are in line with other parts stores.”
“I needed to get my broken car key repaired or replaced at a fair price, and I was really impressed by how quickly everything was done! The service was fast, professional, and reasonably priced. Definitely a great experience – I’ll be coming back if I ever need help again. Highly recommend!”
“Very helpful staff. They asked me if I needed help and directed me to the proper aisle immediately when I entered. They also looked up my car info to make sure the part was correct. Would definitely come back if I needed anything car related.”
“My car windshield wipers were stuck on beyond my ability to get them off. Angie came to my rescue and did so in the pouring rain with nothing but smiles. I really appreciate the help and how wonderful she made my experience at O’Reilys! Thank you!!!!”
“Car wouldn't start in the sub zero temps, walked in and Johnathan came to let me in, got me the battery I needed and when he found out I walked (not a super far distance) he offered me a ride back home. Reminded me the correct way to remove the battery, I replaced it and the car started right up. I drove back with the dead battery to get my deposit back.Johnathan was very helpful and friendly as was the other man working the shop, that allowed him to give me the quick ride back home in that nasty cold weather. Thank you guys!”
“I found that O’Reilly is most commentating Auto Parts store out there like most they can get the part the next day they can match any price to any other auto parts, but they will lend you tools unlike any other auto parts, they have one of the largest selections, unlike other Auto Parts stores, but they also have a great staff They have the coolest guys working for them that are willing to do almost anything to get you and keep you as a customer plus they know cars. One time I had a flat tire on a trailer and it was miles away. I asked her if I could borrow a spin bar since I had numerous Spine bars at home they said no problem. They let me use Spine bar. I didn’t even have to pay for it. I did give him my drivers license to hold till I brought it back, which I did. This was a $30 item. I returned it and because of that they got me this is an example of the trust and help that they will give to get and keep a customer. This is rare and important to us old school guys.”
“It's new and just starting out. They had what I needed. But would have been nice. If I needed bearings with the part I bought. I had never worked on said vehicle before. Had to go to another store closer to me for bearings”
“We were a little disappointed with the phone service at the schamburg location. Then we called and got Eddie at the Elgin location and he was fantastic he's a keeper. Thank you for such great help Eddie. ?”
“Good evening! Allow me to introduce myself, I am the assistant store manager of the oreillys on barrington rd! I would like to take the time to thank our faithful customers, those customers who are new to our store and those who return daily, and our professional customers as well! We strive to help everyone as best we can! We have a very knowledgeable team and are dedicated to serving everyone equally! Please visit our store and let us know how we may help you better in all your automotive needs! I’m sure you will find our store is very well stocked, clean and everything is easy to find! I also want to let everyone know that myself and others on the team speak spanish and are always available to answer your questions and resolve your problems! No matter what language you speak we will find the way to communicate with all our customers the best we can! We look forward to seeing you all soon!”
“Great people. Have most parts I need. Struck out today. Called ahead. Yes they had parts. Got to store only one u joint and no stereo puller tools they said they had. Wasted time, wasted phone call. Total bull s today.”
“Hello, I want to share with you, excellent service, the employees are professionals, well done, I’m glad that such a store exists. I bought several spare parts from you. Prosperity to you, good luck with the sale.”
“The O'Reilly's in Bloomingdale is great only cuz of the young man that's helpful and friendly. He explained things to me in a way I could understand, etc. If you need help ask for Hunter.”
“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”