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“Rented a van for a family Thanksgiving in New Jersey. Ketan as usual was extremely professional , we picked up the Van 11/23 and even though it was raining the van was ready and cleaned. We were able to pick between 2 models and were checked in early no issues. This is the best owner operated franchise in the western suburbs.”
“I have booked here via Turo and also their website and both were the same! Great customer service, Great communication, and the best prices! I give them a 10 out of 10 and will rent again!”
“If you know what's good for you, and you're interested in a Honda, go to the Schaumburg dealership and ask for Kevin Hanson. Nice guy, very transparent, informative, and wants to ensure you're satisfied with your purchase. Finance guy is also hilarious and made everything easy.
Good people working here. Seriously, I'm not always easy to please (Kevin can attest to this, I'm sure) and I literally can't recommend Kevin enough. Honest, easy to get along with, and knows his stuff. I will contact him in the future any time I'm looking for a Honda.”
“Everyone was very nice and helpful! I had a great experience using enterprise while my car was in the shop and will definitely recommend this enterprise to others!”
“From start to finish, this was a really great experience. The reservation process was easy, and when I arrived at the location, everything was smooth and efficient.
The gentleman who helped me was kind and welcoming, made eye contact, and took care of everything quickly. I came in after a rough morning, and his professionalism and warmth genuinely turned my day around.
The car was clean, comfortable, and exactly what I needed.
Overall, it was an easy and positive experience, and a great reminder that simple kindness goes a long way. I will definitely be back to rent from this location again.”
“Huge shoutout to Ryan and Rico at Enterprise in Schaumburg! Their customer service was absolutely exceptional from start to finish. They were professional, efficient, and genuinely helpful—making the entire rental process smooth and stress-free. It’s rare to find a team that goes above and beyond like they do. Highly recommend this location because of them!”
“Great experience with this Enterprise store. Louis is great to work with. He is a true pro at navigating challenges while managing the customer experience. I come back to Enterprise each year because of Louis.”
“Was very satisfied with the service I received from this enterprise location. My advisor, Liz, was very very kind and patient. She gave me several options of cars to choose from and even let me switch the car when there was a cigarette smell in the initial car. The man I spoke to over the phone/and front desk was also extremely kind. Very conveniently, they work with crash champions nearby and offer rides to and from the location. Thank you !”
“Mike was awesome! He was extremely attentive and helpful. An SUV was not available, but he found me a vehicle that suited my needs with all the bells and whistles. He cleaned off the car for me as well, as it was snowing a bit. He contacted me a few days later to check my status and asked if I wanted to switch to a different car. I appreciated that and said I was content with the car I was provided. He also refunded my initial deposit in a timely manner over the phone, which put me at ease! Great customer service getting picked up at the body shop, and it was convenient being able to leave my car at the shop once i picked up my car. Thank you! I'll definitely be back!”
Open 24 hours
164 Division St Suite 401, Elgin
Car Rental
“I've done business with ECS for years. George, the owner, is awesome: personable, professional and loves exotics! There are several things I love about ECS, among which are that they're flexible with mileage overages and, perhaps most importantly, their prices are among the best in the industry. I spend most of the year in LA. For what anyone charges for a one-day rental of a Lamborghini there, ECS charges slightly less for *three* days. I've driven two Lamborghinis and one Ferrari thanks to George and ECS. I recommend them highly.”
“Joe and his team are fantastic. I had a failing G5 and they quickly sourced a replacement and had me back up and running in just a couple of hours. Incredible service and a wealth of Cirrus knowledge. Highly recommend.”
“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“I had a wonderful experience with Steve. Very attentive, funny, accomodating, and willing to work with you to get the vehicle that you desire. The vehicle I choose is very clean, reliable, and I have gotten compliments already. Thank you for all that you do and I look forward to a long-term business relationship.”
“Picked up a rental car at Enterprise in Elgin, Illinois, to use while my car was being repaired in the body shop next door to this location. The transaction to start the rental was quick and easy, and from a couple vehicles offered, I chose one and off I went! The car was in great shape and I enjoyed driving it for about a week. Returning it was a quick and easy process, too. Alex and Lynn (? - not sure I’m remembering her name correctly) were friendly, helpful, and efficient! I would rent a car there again in a heartbeat!”
“Great experience, rented out a wagoner filled up twice the whole trip it got 530mi with a full tank of gas super spacious great location will be renting again here!”
“We dropped off our child at school this morning and after my wife suggested to go With Torres auto repair because our Ford explorer was making a loud noise coming from the muffler. Also the explorer was making a different noise coming from the front axle that other places couldn't diagnose.”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“Mike with Avis provided an exceptional customer experience from start to finish. The reservation process was simple, the vehicle was clean and well-maintained, and the pickup process was fast and efficient. What truly stood out was the level of customer service, the staff was professional, friendly, and genuinely focused on making sure everything went smoothly.
Mike took the time to answer my questions, ensured I had the right vehicle for my needs, and made the return process incredibly easy. It’s rare to find a company that combines efficiency with a true customer-first mindset, but Avis in Hoffman Estates IL delivered on both. Safe Travels!”
“Best place to rent a car. Mike does his best to offer the best price available to his customers. I got a better deal by paying in store, better than the online deals out there.”
“I LIKE THIS PLACE. I SUGGEST everyoneTO VISIT THIS PLACE FOR CAR RENTAL. ALTHOUGH ALL OF THE STAFF WAS GOOD BUT MY FAVOURITE WAS SAUD ABDUL AS HE DELT WITH ME NICE AND PROFESSIONAL WAY WAS SLEEPY BUT NICE PROFESSIONAL WAY OF TALKING TO CUSTOMERS. I HIGHLY RECOMEND THIS PLACE.”
“I really like these guys they are Johnny and the spot make sure the car is clean ready to go and never had a problem with them at all! They go out of their way to make sure that you have the car you need and everything is ready for you! Highly recommend them!”
9AM - 12PM
685 W Golf Rd, Hoffman Estates
Car Rental
“Excellent service! The process was smooth, and I always get well-maintained cars in great condition. Highly recommend this place for anyone looking for reliable rentals.”
“We had an excellent experience renting a car from Budget Car Rental in Schaumburg, Illinois last weekend! The owner actually came in on his day off to try to assist the employee at the desk, in order to help us locate a car to drive one-way to another state. I didn't realize that would complicate finding a rental. But, due to the enormous number of other people needing rental cars following a night of severe weather with countless flight delays & cancelations for American Airlines and United Airlines; most rentals were for availability in-state only. However, when our flight canceled after an exhausting all-nighter of delays in Chicago, there were zero flights out that day for our final destination, and we had to get home for work, etc... Mike bent over backwards to get us transportation, and not only that--he gave us an excellent deal! I'd checked many of the airlines car rental options online, but they were more than double the price. Plus, it was unlikely we'd even be able to rent one due to the one-way necessity. Therefore, we were completely at his mercy, and yet he took care of us in the most gracious manner possible! The rest of the process was incredibly smooth, easy, and expertly & professionally managed. Our car was perfectly clean inside and out, with a full tank, and we were on our way home feeling quite delighted, highly favored and blessed by God! The fact that Mike spent an exorbitant amount of his personal time to help save the day, was a pure miracle, and we couldn't have been more grateful for Mike, the Agency Operator!”
9AM - 12PM
2400 E Main St Unit 106, St. Charles
Car Rental
“I have had multiple rentals at this location so far, and every experience has been excellent. The cars are always clean and in great condition. The staff is friendly and professional. Would recommend to anyone looking for car rentals.”
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“The people at this Avis outlet are friendly and helpful. They explain everything quite thoroughly and clearly. I've rented from here several times and have never had any issues dealing with them.”