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“The staff is friendly and informative! They had everything we needed in stock and surplus of it. They price matched to their website quickly and easily and made shopping here fun and easy! Also the store is HUGE so make sure you explore it all, you'll find something you need I guarantee it.”
“Extremely well organized hardware aisle that has almost anything you can imagine in it all the way down to like a number two wood screw. Great selection of spray paint. Very neat clean and organized store”
“Edit.
1 year later and I still consider the staff here as awesome.
I really becoming a HB fan. Their Icon tools are pretty darn good quality that rival pro stuff.”
“A local gem! If I could give more than 5 stars I would. Always helpful - every employee of this West Bville store. Zoe at cash register and all the guys who help - Braden, etc. But Steph went above and beyond with a U-haul rental for my family over the weekend. Keep up the great work, guys!”
“Don's is a place that you go to for those odd ball items you can't find anywhere else great place to get lawn mower parts an belts great people to deal with”
“Had my firearm mailed to the Collinsville location. Went to the Gun Barn to pick it up but i have to go back in three days to pick it up after paying $2 for an additional background check”
“Just came in looking for bathroom supplies for my remodel. No ides what I’m doing. Paul and his counterpart explained in detail what I need and what I was up against. The Staff here actually have knowledge of the tools and the projects you have at hand! And they will help you. Cant find this kind of service anywhere!”
“These folks are awesome. very friendly and helpful.
The gentleman at the counter had great ideas and saved me several hours work with his ideas. They also had everything I needed in stock. I cant say enough good things about this company. I would strongly recomend.
Chuck Wright”
“Hardware stores are always good to have as a permanent establishment. I'm not a pro fixer upper but I am willing to learn. I really enjoy shopping in through with and for this company/establishment. Heads up please keep up the good. : )”
“Lucky to have a place like this in a small town! The employees here are always willing to help no matter what task they have at hand. Especially Hanna with an H! Thank you for the help with my bird feeding journey Hanna! You are the best!”
“The best in the business hands down. Super kind sincere crew. John’s store is the place where you can simply put in your order and not have to question how you’re being treated, because it’s with the utmost integrity and honesty. Thank you to John and his crew for unmatchable service and product!!”
“They're all curtis to everyone , they are very helpful, if you ask any of them , where something is, they will either take you to it , or tell you what aisle it's in”
“Not fair for me to rate Menards. I have never liked their business model from the start. Their 11% discount is mail in and usually only credited to return store purchases. I go there when it is handy. The store usually has what I want. It is clean and organized. Everyone has their own like a and dislikes.”
“Hi, I just want to say thank you for Josh. I’m not sure what’s exactly his department, but he help me with a flooring finding and load it and he have really good customer service. I appreciate it.”
“Better than the Edwardsville Home Depot. Not saying much because Edwardsville isn't setting that bar real high, but it's something. Usually have what I need.”
“Tony was such an amazing help today! He went out of his way to assist me and was incredibly personable- couldn't do the project without him.
That man needs a raise❤️”
“I needed assistance picking our doors and windows. Tiffany was extremely knowledgeable and just amazing to work with. She quickly got us assistance with loading our vehicle. Tyler helped me load stuff on numbers occasions and he is always so nice and helpful. Love this store, love the vibe!! Thank you!!”
“DAN NEEDS A RAISE. Genuinely came for lightbulbs replacements!! And I asked 5 different employees for help with replacements and Dan was the ONLY helpful person I came across!!!”
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“I love walking through the store and seeing the new merchandise! But what I appreciate more is that their feed is almost always stocked! I go in weekly for chicken feed and to get dog food…we buy the store brand and get diamond for the dogs and yet have I needed to be worried that I may not be able to get the feed that we use.It’s always in stock and stacked up. I’ve met and have been helped by a guy named Nick multiple times with different products that I could use to eliminate odor in the coop. He spoke of his experiences with the different brands of odor eliminators that he had used with his animals and it was so helpful and gave the guidance of what choice I wanted to make and the price range o wanted to stay with.
I also wanted to shout out to a lady who I cannot recall her name but was so helpful in giving me her recommendations on helping with internal parasites my chickens were dealing with and how to help them. She was a kind shorter and very helpful lady! I’ve seen her work with the chicks and help them if they needed. I’ve purchased chicks from them through the past few years and I have ALWAYS HAD GREAT SUCCESS with their chicks. Never had any roosters and have had healthy babies.
I stopped going to the other tractor/farm stores and will only go to Swansea’s Big R. I’ve noticed they have been cleaning house with some of the workers and so far their crew is super wonderful. Thank you guys!!! Keep up the good work!”