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“Excellent customer service from Jake. He really worked with us to get the most value for our plan and worked promptly with us to get us set up. Will come here indefinitely.”
“I've never been to a store where they treat their customers like family and friends. Management is awesome and the employees were very polite and helpful. From now on out I'll be doing all of my business at RentOne”
10:30AM - 5:30PM
131 W Main St, Collinsville
Electronics
“I had Tim set up a turntable for me.He was very knowledgeable and pleasant to deal with and I have been a customer of Mark’s since the 90’s.
There store has some of the best audio products around and his staff can get you set up on your audiophile journey for sure .Thanks again”
“We had an issue with two appliances that we bought at Terry’s. He went above and beyond to help us rectify the situation. That would’ve never happened with a big box store. Wonderful customer service, you can’t beat it.”
8AM - 10PM
2350 Troy Rd, Edwardsville
Electronics
“I had an appt. in Edwardsville. I love going to this Target because it is so clean and they have unusual gifts. The service from the employees was outstanding. I decided to check out the grocery dept. I could not get over the many kinds of food and how big it was. The prices seemed comparable to other stores. I think the main thing was the brightness and cleanliness everywhere I went. Very good feeling.”
“Ok so gave my 10 y/o some autonomy and let him buy a game on a code from this game stop. He lost the little piece of paper the code came in. The folks at Nintendo support were useless after five days of barking at them on the horn. My guy Alec got the whole situation handled in under 30 minutes.”
“Tim and Cameron provided excellent customer service at the Edwardsville store today. Both young men were helpful and patient with me. I left the store with what I needed.”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
10AM - 9PM
26 Plaza Dr, Fairview Heights
Electronics
“Employee was extremely knowledgeable on best buy as a company and their credit products. She didn't push the credit card on me but when I mentioned it showed a great level of detail on it. Their pricing isn't bad anymore for the most part. These aren't the days where best buy is a rediculous markup anymore, thankfully. It's convenient to come here if I don't want to wait for shipping. They didn't have enough in stock for the product I wanted, but shipped from store to my home. Estimate was Monday, and I received it Saturday (before Monday.) Definitely exceeded my expectations and will continue to return.”
11AM - 9PM
3022 IL-159, Glen Carbon
Electronics
“Staff are really amazing here! I love to come shop here. I came here for the god of war midnight release and it was a blast! Highly recommend coming here for games and stuff”
9AM - 8PM
1350 W Hwy 50, O'Fallon
Electronics
“Went to the location in Fairview Heights, IL, absolutely horrible. The guy working made me feel so small. However, the Chesterfield Mo location, the manager, helped me. He took time and explained my cell problem and wished me a happy holiday, all with a smile! He's very knowledgeable and a people person. Thank you for your great customer service!”
10AM - 8PM
105 Frey Ln, Fairview Heights
Electronics
“My experience was great! The staff was very knowledgeable and super personable. I highly recommend talking to DJ Jones. His customer service was so awesome. He should be called butter, because he was on a roll.”
“Google disappeared off my phone and they were unable to restore it. Of course I had to buy a new phone. One of the guys was a little shaky to me, the other one was ok. Phone stores are a necessary evil.”
“Santosh was great! We went for 2 I phones, added internet for a total savings of $50 a month. Devices were all set up in store so we had no problems when we got home, just plug and play.”
10AM - 8PM
4219 IL-159, Glen Carbon
Electronics
“Darrin is a wonderful Mobile Expert! Got everything sorted on my account in less than 20 minutes. Whoever his boss is there should be an incentive for him regarding reviews and surveys!”
“Typical rent to own store. You'll pay much more than market cost, but you'll get your items quickly. Most of the staff I'd knowledgeable and very help. Still, if you can afford to buy out right, I'd do that. If you can't, they are a good option.”
“I love Boost Mobile, I had a young man help me not only how to do the family plan, but also set all the phones up. He was patient, funny, adebt, and kind. I went to the store on Collinsville Rd. I like the service, the price and the customer service. It's been a good buy and service from the very start.”
“First of all, thanks for being open on Sunday! We upgraded a phone today and went for a streaming bundle. Paul was the guy who helped us today. He went the extra mile for us and made this entire process smooth! Thanks Paul for your patience!! Verizon in Edwardsville should be glad to have you!!”
“In store representatives all are very friendly and knowledgeable. But online phone representatives should know the same knowledge as in store representatives. All information changes when you get to the store.”
8AM - 10PM
1800 Vandalia St, Collinsville
Electronics
“I've never had a bad experience at this store. I have been going here since it opened. Staff is friendly. I do feel like the are sometimes under staffed, but anyone who has or does work retail realizes that it's out of their control.”
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“Over the past ten years, C.A.V.I. has helped with my basement, outdoor patio and most recently pool area sound/tv system. Always on time and great pricing especially considering their expertise and quality of work. Thanks Jeff and Tyler!”