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“I recently had a fantastic experience working with Morgan Schmitt from BCU, helping me refinance a car. I received very quick and knowledgeable responses, and she answered all my questions. Halfway through the process, communication went downhill, and it took me a while to get updated documents. I'm not sure why, but she seemed to have some urgent matters to attend to, but she eventually got everything sorted out. Communication could have been a little better midway through, but perhaps she had a family or work emergency. I won't judge; it happens to anyone. Overall I received a good service and got what I needed. I like BCU for their client oriented business.”
“I've been using BCU for 5 or so years and haven't had any issues with them.
Mortgage, Car Loans, Student Loans, bank account. No financial institution is perfect. But at least they aren't robbing me blind with balance fees, transfer fees, atm fees like Chase does.
Currently I give them 5 Stars, but that could easily change.”
Credit Unions
Credit Unions
Credit Unions
“This was my first visit to this CU1 branch and I found the employees personable and professional. The branch was also clean, with a lot of space for customers to meet one on one with staff. Manager Chris and Teller Jay greeted each customer and fully explained polices in detail for customers confused about banking procedures. As a new customer of CU1, I will definitely revisit this branch when I need in person help.”