10AM - 6PM
1640 N Milwaukee Ave Ste 300, Vernon Hills“Shout out to Mike, the store manager and another employee (didn't get his name). My SUV wasn't turning on after I picked up my cavapoo from getting her vaccines, and he actually took a moment to help me get my car started! I would've had to wait hours for AAA. That was such a kind gesture. The other employee was the one that was asking all his colleagues who would be able to help me! I am blown away by the kindness of this store and its employees. They also always treat my cavapoo with such care. So thank you! You guys are amazing!”
“Great Place. the owner is very knowledgeable. When I got my dog they help me get good food for her. And when I have an issue hey always have good advice that has been working.”
“Odin and I stopped in on our way home from the Lake Forest dog park and we had a wonderful experience! He got so much love from the lady who helped us (I am so sorry I don't remember her name). She gave him free treats and I was able to let him pick out a few things to bring home! She was also very knowledgeable about the dog food and was able to give me suggestions! We will be back 100%. I have been a loyal customer to Chewy because they have had such great customer service, but I received amazing customer service from a local company and that is good enough for me!”
10AM - 6:30PM
755 Waukegan Rd Ste 150, Deerfield“Love this store. The staff is very knowledgeable and helpful about their pet vitamins . This is extremely helpful in dealing with allergies. My dog looks forward to having a bath and there’s no cleanup. They truly love animals and care about their customers.”
“I came in frantic taking my new kitten to the vet. I was very lost and confused as it was my first pet and I asked the perfect person for help. I feel terrible I forgot her name but she was a young blood lady with colored eyes, beautiful hand tattoos and the first name started with an N or an M. She was very helpful and offered to assemble my carrier at the register. She was so empathetic and my experience here was so much better because of her. I wish that more retail places had workers with such a kind heart.”
“Hi ! This is the best pet store in our area! Great selection of quality food for my gourmet pug! My pug Robie is very happy and will express great gratitude! I recommend this store for visiting and shopping!”
“Debbie has a great store and is always willing to help. They carry a great line of products and I don't know why you would go anywhere else. My boys love that place”
“Best prices and quality for all your spring planting needs! Large assortment of seeds from vegetables to flowers. Onion sets, variety of seed potatoes. Any type of soil, amendments and fertilizer you need, and a wealth of knowledge to help you out if you DON'T know what you need!”
“The service was awesome, as soon as you entered, asking if I needed assistance finding my items and "YES" I did need help and they were terrific! I went to the larger pet stores in AH first and couldn't find what I was looking for or anyone to help me. Great staff at PSPBG!”
“I seldom do a review. But your staff and product selection are so exceptional, I was compelled to write. Your staff is always courteous. Always helpful and knowledgeable. Always willing to go over and beyond. Thank you for giving us the service we rarely find in today's world.”
10AM - 6PM
804 E Belvidere Rd Suite 300, Grayslake“The Staff is delightful, shelves are very well stocked and mostly the Staff being kind and thoughtful has us coming back to this location time after time. This week was all about stocking Daisy's faves.”
10AM - 8PM
Lake County, 5045 Fox Ln, Gurnee“I really love my little puppy. She is a perfect fit for the family.Patty (the owner) was very helpful, and honest when it comes to her puppies. NOT overpriced! like some other breeder's i looked at before purchasing my puppy.”
“Ethan and Kulie are super nice and always helpful with any questions you have! We are in process of rebuilding our pond and they have everything we need! We will be back for the fish soon!”
10AM - 7PM
1616 Deerfield Rd, Highland Park“I go to Petco every week and the staff are great! The manager is always polite and not pushy but educates…I go to Highland Park location. I’m not easily satisfied but over all this place is a gift.”
10AM - 6PM
1336 S Milwaukee Ave, Libertyville“Nice place to buy everything you need for your pet nearby. You should always check their newspaper near front door, they have coupons with cool deals! I do that all the time.”
“Awesome place! Arrived at 10.30 pm with appointment at 8 am next day. Woke me up at 4 am, unloaded in 30 min, let me stay overnight at the same spot. Super kind man. Thanks!!! As in this area no place around to go in the middle of the night.”
“Stopped in to become more knowledgeable on a healthier way to feed our dog. The staff is so friendly and helpful. I walked out with a better understanding and I now have a neighbor hood pet store that offers great service and takes time with their customers. Bentleys in Long Grove is wonderful!”
“Both customer service representatives I dealt with on separate occasions were friendly, knowledgeable and willing to help.I'm very pleased with the Glenview Petco for my kitties needs.”
“I love how they added the dog wash! It’s really nice and convenient for whenever we need to go give our black lab a shower especially since at it’s really hard to give him a good wash. They also have a lot different options on dog food and anything you might need!”
“I drive a half hr. To go there. They do a great job on my golden. They are very nice and I love that it's not big place so there is not a lot of commotion.”
“Best cut my cavapoo has had! The products they use for grooming are incredible. My dog smells fantastic for days! He is my first and they have been very helpful educating me on how to take care of his coat. A great place! Thanks, Bill!”
10AM - 7PM
629 E Dundee Rd, Palatine“Went in for finding food for my dog who has been sick with an upset stomach. I was given assistance almost immediately and the associate took time to work with me to find the product that would be best. Very impressed!”
10AM - 7PM
49 W Rand Rd, Arlington Heights“John, the manager, is a pro in aquariums. We set up a fantastic aquarium just following his guidelines. He knows his stuff in detail. Helped us in selecting our fishes, and also helped us understand why one breed cannot go with another.A shout-out to Julisa too, who too is an expert in pet care. Thank you.”
“Ordered a nano life rock tree kit. When the kit came it was missing the reef rod. Aqua cave had carib sea send me one which came in a day. Excellent customer service”
10AM - 7PM
436 E Rollins Rd, Round Lake Beach“They've always done such a fabulous job with my dog chance always gets me in to take care of him takes extra special care doing the grooming or bathing And the people that work in the grooming department are just the most fabulous bunch you would ever want to drop your dog off with thank you, thank you”
“I come to this location occasionally to treat the boys for some good natural treats.On my recent visit I bought an item on promo but it rang up incorrectly and no one noticed. I didn't think much about it. But Amber caught it after the fact and gave me a call to let me know I was over charged. That tells you something about their customer care and service.I highly recommend this location.”