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“Brittany is fanatic trainer. Blondie loved her. Brittany is very knowledgeable and is just very friendly and willing to go the extra mile. Thank you Ms
Brittany”
“Grayslake Feed Sales has everything you want for feeding wild birds and your house pets. When you buy in bulk, they graciously help you load your car with a smile. You will really love these folks as I do!”
“We took our two dogs here to get their nails trimmed. The groomer couldn't have been nicer. One of the dogs was very skittish, and she kept talking to him in a very calm voice to keep him calm. I wish I knew her name to give her the proper recognition she deserves.”
“We love coming here, it's nice to go into a place where the staff is friendly and helpful, they take their time answering questions you may have or give you advice on what your breed actually needs. Go in thinking what you may need for your dog and come out with what is better for them. They don't rush off as if they don't have the time like some other stores we have been to. Just a lovely staff! And our sassy pants is a happy dog!”
“Came here today for the first time and had excellent service. Found something better than I was looking for. The lovely staff truly brightened my day. Will definitely be back!”
“Kara and her staff are not only very knowledgeable but SO FRIENDLY! They have the best of the best when it comes to products. I can’t say enough good things about Twelve Paws. Highly recommend! Shop local when you can! ❤ I follow them on socials to get updates on new stuff, events, etc:)”
“I was just at my favorite store with the kindest and nicest staff and managers!
Brie advised me very thoughtfully on an alternative approach to my Basset Hound ears situation… and she’s very helpful.
She takes her time listening to the concerns and then advises what she believes is something that has already been working on other pups with the exact same issue.
Then I got to the register and Michael and Mathew were very nice.
The ambiance in the store is very welcoming.
I bought the best food also advised by Brie and I left with such a happy feeling that I thought I had absolutely to share with my fellow animals lovers.when we go get our animals their food or we need additional advice we need to feel that we are in a place were people know what are they talking about.
More importantly they know more than us and they are kind with their time.
Big thanks today for everything!
Bri, Michael and Mathew
Everything was perfect!!”
“The aquarium light arrived in great shape and was packaged securely in an outer box with packing material protecting the inner product box. The item is correct and what I ordered. The ordering experience was very easy and I see their shop offers cool extras, which I am sure is awesome for folks who are frequent orderers. The only complaint I had was I ordered premium 1-4 day shipping. The item had not yet left their shop on day 5. I contacted customer service about the issue and they were very prompt in addressing it. I think I contacted them by email at around 8am and the problem was addressed to my satisfaction by noon. I really like that they have actual people checking their email and working with customers throughout the day. I would definitely order from this shop again for that alone. Well done!”
“This place has some items that other locations doesn’t have for a long period of time. Huge place, clean, open late enough for ppl after work, grate service ✨🙏🏻thank you, kitty full and happy 😃 🐈⬛ 😸”
“Today was my adopted rescue therapy neighborhood watch dog's first trip to the local pet store. The staff members working at the time made my dog and I feel welcome and safe and funny enough we both have social anxiety. Thank you all so much!”
“I booked a nail trim on line, easy! The grooming team was caring and attentive to my dog who was scared. The store had what I needed and the young lady at the register was pleasant and engaging. I have been to many pet stores with less than a good experience. This location will surely be my go to. Keep up the great work!”
“Julie was very helpful,pleasant and very informative. I came in ignorant on pond maintenance and now I kind of know what I’m doing. My client loves the plants. We will be back.”
“Patty's pups was a great experience. She is a professional at communicating. She runs a clean facility. All dogs looked very well taken care of. We love our new puppy! Thank you for making our journey a positive experience.”
“The grooming salon is amazing!!! Such great service and attention to detail. We have a large golden-doodle that has a coat like a sheep and difficult to groom. They take such great care of him and he looks amazing every single time. If I could give them 6 stars I would!! Thank you!”
7AM - 7PM
105 Schelter Rd #204, Lincolnshire
Pet Stores
“The 5 stars goes to the woman with the tattoos on her arms. Nice, respectful, and attentive. If I could give customers stars, I would give that woman with the barely controlled dog a negative 1. Overall, the employee was nice and knowledgeable. So, 5 stars for her.”
“Stephanie was excited to ask if we needed help and had intuitive advice for our newly spayed kitten. The recovery suit is perfect plus she had advice for it we still struggle with the tiny rambunctious kitten this hopefully helps”
“Tina and staff are fantastic. I can bring my big dog in for nail clips and be done in a few minute. My dog loves Tina. Been going to canine clippers for over 20 years.”
“The owner and staff are so nice. Great attention to detail and they make my dog feel so comfortable. They always ask you exactly what your dog needs. She's a pomeranian/shitsu mix with lots of hair and comes out so clean and cute every time. Good scheduling so your dog is not there longer than needed.”
10AM - 5:30PM
432 Peterson Rd, Libertyville
Pet Stores
“Very helpful, friendly and knowledgeable staff. I get my cat food here because it is always fresh and not broken into smithereens like when ordering it thru Amazon.”
9AM - 9PM
629 E Dundee Rd, Palatine
Pet Stores
“I came here yesterday because I made the mistake of buying the complete wrong things for my betta fish after doing my research. The Cashier who helped me named Ace, was super kind and willing to walk me through the whole store and help me buy everything I needed, He recommended me what was best for my fish, including the tank, food, plants, and decor. He also helped me get signed up for a Petco membership, which was super helpful! I don't think I'd be able to provide the best care for my fish if it wasn't for Ace's help!”
“We just finished puppy training class with Kayla O. Kayla was very patient and knowledgeable. I would recommend Kayla for your dog training needs.
The rest of the stores staff is also very nice and helpful.”
“Everybody was so very helpful and I adopted the healthiest PURE BRED dog
, yeah, all the dogs , over 50 plus in my life, yes I am ancient, BUSTER a is a pure bred HOUND ! Red bone ! Wonderful breed, but ya gotta have patience with this breed, I have adopted GSPs, GERMAN Shepards , mixed , off the street, lost and found , this guy is like a land shark, but so sweet and gentle.
He had sisters here last couple of weeks before LAST CHRISTMAS!?
I actually am worried about them , READ some of these guys reviews,
What the fudge is wrong with these people ?? Blame the people trying...Their best to do the right thing?
REALLY I HAVE HAD SERIOUSLY SICK DOGS IN MY LIFE! BUT WHATS BETTER?
taking a sick puppy to love and heal or that it was left to DIE
Buster and his sisters were left to die,
Is like everyone doesn't understand
4 million dogs are available for adoption!
We get dogs from OTHER COUNTRIES, these guys and WRIGHTWAY rescue
Get dogs from all over,
There is going to be problems, if LIFE
Was perfect , would there be dogs to even adopt?
O yeah those people who can't deal with anything that's right 😂”
“Awesome place! Arrived at 10.30 pm with appointment at 8 am next day. Woke me up at 4 am, unloaded in 30 min, let me stay overnight at the same spot. Super kind man. Thanks!!! As in this area no place around to go in the middle of the night.”
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“I love our rewards points! It feels like we always have a reward or some cash when we shop, which is always very exciting. We go here a lot. We get our three dogs groomed here and buy our dog food here - we can’t recommend it enough. When one of our dogs came down with an allergy we spent hours in and out of the store to find out what worked and there was always someone there to help us and answer our questions or suggest us a new option. We took a couple of your marketing materials to pass to our friends and family who have dogs as well. We’re excited to have them join our Krisers family.”