“Casey at the Washington store is extremely streamly capable and very well adversed with working with the more senior types citizens such as myself.. Cell phones can be quite a challenge to challenge to us more mature people and she's very patient and caring and wants to make sure that she covers everything with you.. I don't know what you pay her but it's not enough thank you”
“Chad at the Washington, Illinois location is phenomenal in every single way.
My husband spoke to him over the phone about upgrading our iPhones, and Chad took time to find us the best prices, explained details in simple terms, kept us updated on new phone shipments and just had the most pleasant personality, infinite knowledge of phones and plans, and so much patience with us.
We went today to get both of us a new IPhone 17 and Chad did not miss a beat. He ensured our plan was the best and most cost effective. He didn’t try to sell us stuff we didn’t need. We bought all of the accessories he recommended. He was training a new employee and waiting on several customers the same time and everyone was amazed at his knowledge, his efficiency, his humor, his smile, and he showed no signs of stress or impatience. Just an all around great experience and we will never go anywhere else for questions or upgrades or anything. We will recommend Chad to our family and friends and we thank you, Chad, for treating us so well and for teaching us so much. And most importantly for not making us FEEL inadequate with our own limited “senior citizen” knowledge. Ha ha!!! You are a rockstar through and through and we appreciate you more than you know.
Clifford and Lori Creighton”
“Ryan was extremely patient and helpful when my wife and I bought new iPhones helping us to transfer all the information and dealing with all the questions. He was wonderful.”