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“Grayslake Feed Sales has everything you want for feeding wild birds and your house pets. When you buy in bulk, they graciously help you load your car with a smile. You will really love these folks as I do!”
“I love our rewards points! It feels like we always have a reward or some cash when we shop, which is always very exciting. We go here a lot. We get our three dogs groomed here and buy our dog food here - we can’t recommend it enough. When one of our dogs came down with an allergy we spent hours in and out of the store to find out what worked and there was always someone there to help us and answer our questions or suggest us a new option. We took a couple of your marketing materials to pass to our friends and family who have dogs as well. We’re excited to have them join our Krisers family.”
“Kara and her staff are not only very knowledgeable but SO FRIENDLY! They have the best of the best when it comes to products. I can’t say enough good things about Twelve Paws. Highly recommend! Shop local when you can! ❤ I follow them on socials to get updates on new stuff, events, etc:)”
“The aquarium light arrived in great shape and was packaged securely in an outer box with packing material protecting the inner product box. The item is correct and what I ordered. The ordering experience was very easy and I see their shop offers cool extras, which I am sure is awesome for folks who are frequent orderers. The only complaint I had was I ordered premium 1-4 day shipping. The item had not yet left their shop on day 5. I contacted customer service about the issue and they were very prompt in addressing it. I think I contacted them by email at around 8am and the problem was addressed to my satisfaction by noon. I really like that they have actual people checking their email and working with customers throughout the day. I would definitely order from this shop again for that alone. Well done!”
“Julie was very helpful,pleasant and very informative. I came in ignorant on pond maintenance and now I kind of know what I’m doing. My client loves the plants. We will be back.”
“I booked a nail trim on line, easy! The grooming team was caring and attentive to my dog who was scared. The store had what I needed and the young lady at the register was pleasant and engaging. I have been to many pet stores with less than a good experience. This location will surely be my go to. Keep up the great work!”
“Patty's pups was a great experience. She is a professional at communicating. She runs a clean facility. All dogs looked very well taken care of. We love our new puppy! Thank you for making our journey a positive experience.”
“Top notch people and owner. This would be a 5 star, but for the usually higher prices expected from Ace. This store and group of people have come thru for me many times. I highly recommend it as a hometown hardware store.”
10AM - 5:30PM
432 Peterson Rd, Libertyville
Pet Stores
“Very helpful, friendly and knowledgeable staff. I get my cat food here because it is always fresh and not broken into smithereens like when ordering it thru Amazon.”
“Very welcoming, clean and Gavin was helpful showing me the more durable toys for my pup (which I bought 3 of).
But man, the prices of clothes for dogs are a little insane ? human clothes are cheaper. Maybe it's just the hype of having a pup now a days.”
10AM - 4PM
14245 W Rockland Rd, Libertyville
Pet Stores
“Everybody was so very helpful and I adopted the healthiest PURE BRED dog
, yeah, all the dogs , over 50 plus in my life, yes I am ancient, BUSTER a is a pure bred HOUND ! Red bone ! Wonderful breed, but ya gotta have patience with this breed, I have adopted GSPs, GERMAN Shepards , mixed , off the street, lost and found , this guy is like a land shark, but so sweet and gentle.
He had sisters here last couple of weeks before LAST CHRISTMAS!?
I actually am worried about them , READ some of these guys reviews,
What the fudge is wrong with these people ?? Blame the people trying...Their best to do the right thing?
REALLY I HAVE HAD SERIOUSLY SICK DOGS IN MY LIFE! BUT WHATS BETTER?
taking a sick puppy to love and heal or that it was left to DIE
Buster and his sisters were left to die,
Is like everyone doesn't understand
4 million dogs are available for adoption!
We get dogs from OTHER COUNTRIES, these guys and WRIGHTWAY rescue
Get dogs from all over,
There is going to be problems, if LIFE
Was perfect , would there be dogs to even adopt?
O yeah those people who can't deal with anything that's right 😂”
“Awesome place! Arrived at 10.30 pm with appointment at 8 am next day. Woke me up at 4 am, unloaded in 30 min, let me stay overnight at the same spot. Super kind man. Thanks!!! As in this area no place around to go in the middle of the night.”
9AM - 9PM
6405 Grand Ave, Gurnee
Pet Stores
“I wanted to leave a review to recognize the cashier who helped me during my visit today at the Gurnee PetSmart location. Unfortunately I didn’t catch her name, but her associate ID on my receipt is A-509580.
She was incredibly patient and took the time to make sure my coupons were applied correctly so I received the proper discounts. She was kind, helpful, and never once made me feel rushed during the process.
While I was checking out, another customer behind me became extremely rude and impatient and even used a derogatory slur toward the cashier. Despite the situation, she remained calm, professional, and respectful the entire time. It honestly impressed me how well she handled such an uncomfortable moment.
I ended up speaking up because the comment was completely unnecessary, but I wanted to make sure she receives recognition for how kind and professional she was throughout the entire interaction. Employees like her make a big difference in the customer experience.
Thank you to associate A-509580 for your patience, kindness, and professionalism. I truly appreciate your help and hope management knows what a great employee they have.”
“Nice employees, if you need to find help there a several on the floor to assist. A very wide selection of dog and cat food. Banfield Animal Hospital located in the store This is very convenient for pet owners. It deserves the five stars”
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“I’ve been coming to this store for years and it’s always a good experience. This most recent trip I was having some issues with a coupon on my phone and the manager with blond curly hair I can’t remember her name, was so patient and helped me at the register when I couldn’t figure it out. It’s very nice to see a store of such nice, young and knowledgeable people. Thanks Pet Supplies Plus Waukegan.”