“I had purchased a new I phone air from a corporate Verizon store because my old phone screen didn’t work. I had an old phone and dreading changing it. Always issues with salesman at corporate store trying to make a deal. Well I was above frustrated that corporate store they would not help me transfer data because I cloud password was unknown. All I needed to do was reset it. I walked into this store twice and each time the managers on both days went above and beyond to help me resolve my issues. They both were patient understanding and told me there is a way my data will be transferred to my new phone. It meant a lot to me because my father passed away several years ago and have last phone messages saved. The manager that works on Sunday is actually amazing. Very tentative to the customers needs. He really took time and was able to take care of other customers along with training new staff and help me! Thank you so much for having great staff! It really makes a difference in corporate store and your store! ?”
“The Technician(Ed) was very knowledgeable and spent much time with me to not only pick out a new phone but even more time to acquaint me with how to use it asa well as the programs offered by Verizon! Great job and thanks very much!!”
8AM - 6PM
1005 Irving Park Rd, Hanover Park
Electronics
“I went there for an oil change and service was great. They honored the appointment time and finished up on time. Also gave a detailed breakdown of what needs immediate attention. I would highly recommend”
“Amazing service i am a boost mobile customer but still Moe help me with my phone.
Boost mobile guy refuse to help me to transfer data from my old iphone to new but when i visited this store moe helped me to transfer even after knowing i am boost mobile customer.
Seriously hats off. Amazing customer service.
Am planning to switch to metro now just by seeing moe customer service.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
10AM - 7PM
2210 N Main St, Wheaton
Electronics
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“My son takes drum lessons with John. He loves the lessons and John is always excited about their progress and how well my son's progressing. I recommend this music school for lessons.”
“I had an excellent experience with Platinum CCTV Business Security Cameras. Scott, Paul, Sebastian, and their entire crew are true professionals. From start to finish, they were knowledgeable, efficient, and clearly take pride in the quality of their work. The installation was clean, organized, and everything was explained thoroughly so we understood exactly how the system works.
It is rare to find a team that is this professional and easy to work with. If you are looking for a reliable security camera company, hire these guys and look no further. Highly recommend!”
“I just successfully switched from AT&T and I couldn’t be happier!! Jeff helped me, and he was extremely knowledgeable and saved me a TON of money. Plus after I pay my first bill in 35 days, I am eligible for a free iPad!! Why I wasted so much money with AT&T for so long is my own fault, lol. My boyfriend has had this service for almost a year and the service is great. And Jeff is awesome!! ?”
“I came in to cancel my Apple Watch plan and Hannah was top notch. Even though I left t-mobile she helped me get verified and make the call to cancel. She went above and beyond what I was expecting for customer service. Thank you Hannah.”
10AM - 8PM
929 E Irving Park Rd, Streamwood
Electronics
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“Worth the trip from Chicago to get my KitchenAid mixer fixed. It was ready less in than an hour and customer service was great.
Before we left, we were taught how to keep our KitchenAid running smoothly.
Highly recommend!”
“Make sure to avoid the galaxy home phone promo. Sales team tends to forget to mention residual monthly payment for that “free phone”. If you don’t catch it on your bill within 14 days you’re stuck, can’t return the phone.”
“The Bloomingdale T-Mobile customer service was AMAZING! The Addison store is my usual; however, Bloomingdale is about 30 mins and it's worth it. The vibe when you walk in is inviting and the agents are extremely helpful.”
“Nothing beats great customer service, products I want, and all while sipping on my Starbucks. I have never had a bad experience and we have been coming here for 10 years. Today a young man helped me out to find a product. He went above and beyond for me. He checked his scanner and found 1 left in the store. Anyone who works retail will understand that seeing one left in inventory usually means out of stock. Well he searched high and low and found the shoes in my size. He spent like 10 minutes looking. That's good customer service. Keep up the good job! We will be back as usual. We walk in needing paper towels and leave with a basket full. Happens every time.”
“They have switch game for cheap price and really nice and friendly associates especially the associates name Jocelyn she help me fine the games I was looking for”
“Jen of the Geek Squad was fantastic by providing most patient and very knowledgeable service which gave me the confidence to buy a laptop computer at a great value!”
“While switching providers, i had nothing but problems with my previous provider.Getting enough information to transfer my phone number. The associate at this location was extremely patient and willing to work with me through every step even if it took four hours. They were able to provide me a phone and service for less than a month's bill with my previous provider. And they wore nothing but a smile. Very cute too”
10AM - 8PM
1625 W Irving Park Rd, Hanover Park
Electronics
“This Tmobile location is so much better than majority of Tmobile's in Schaumburg area. Most employees at other locations treat you like they do not want to be there. This Tmobile location is so much better, employees are welcoming, talks nicely, they are very helpful and most importantly they will get your job done.”
10AM - 9PM
424 Randall Rd, South Elgin
Electronics
“Needed to go to a further best buy to ensure item was in stock.
very clean store.
it's been YEARS since I've been in a BB. less stuff, but plenty of staff in hand to help.
Quick and fast checkout.
I don't shop at BB often, but it was very pleasant experience. I would come back.”
10AM - 8PM
350 N Randall Rd, Batavia
Electronics
“Kameron was an incredible help. My mother-in-law’s heart of hearing, and we were working with him through the process of getting her a new phone and all of the accessories. He was patient, informed, and competent. I would definitely recommend him and the Batavia Verizon store any time for your phone needs!”
“Today I visited Metro store and the guy abrar from the store helped me to add a other line with a new number and changed my plan to a family plan am very happy today because he also helped me to transfer all the contacts photos and my files to the new phone. Great, very excellent service! Almost took above an hour to fix all the things but am happy he had a patience and helped me with everything and my bill is also low am very very happy”
Open 24 hours
1905 W Golf Rd, Schaumburg
Electronics
“Absolutely love coming to this store! I’m a regular, and every visit is consistently great. The store is always spotless and well-organized, which makes shopping a breeze. Sam and his crew are an awesome group—always welcoming, super friendly, and they genuinely seem to enjoy what they do. It’s that kind of positive vibe that keeps me coming back!”
“I utilize drive up at West Schaumburg and Nasser is great! My order is always out in a timely manner. He is very friendly and courteous and does a great job. He is a very cheerful guy.”
7AM - 10PM
3885 E Main St, St. Charles
Electronics
“Went in for getting a sim card but couldn't find one. James helped out in an efficient, calm and polite manner. I went in just for that and I was out so fast because of his help. Thank you!”
“Recently switched from AT&T to Verizon. Stopped in the Hoffman Estates store just to get some information - but ended up walking out with five new phones! Angel and Doug were incredibly helpful, knowledgeable, and patient throughout the entire process. The switch went smoothly overall. I did run into a couple minor issues with some phone functions, but went back to the store and Angel quickly resolved everything. Great customer service and a very positive experience!!”
10AM - 9PM
1876 S Randall Rd, Geneva
Electronics
“Nice quality Best Buy. Good selection of products and always has what I need in a pinch. I've bought everything from phone chargers, printer ink, ipads, laptops, etc from this store, and it has not disappointed. Yes, you will find better deals online for the little things ($5 HDMI cable on Amazon -> $25+ at Best Buy for the same quality), but that's the nature of the thing. Online will almost always have better deals from off-brands that brick and mortar won't sell.
Definitely worth going here for your tech needs.”
“I have been shopping here for years. After the pandemic, I've only used the drive-up option. They are consistent. I get the items I ordered within the 2hrs promised. Upon arriving, the order is almost always delivered to my car in a fast and efficient way. I appreciate Target for shopping for me and then loading the items into my car. And might I note, at no cost to me. Finally, the employees who bring my items are ALWAYS kind and courteous. Kudos to target for hiring and training high quality people. I always, almost always, leave target feeling better than when I arrived. This is a great and consistent target. I would highly recommend shopping here.”
“As a member of retail management.I wanna give a big shout out to your employee KIM!. I had pre ordered my new phone and its now time to trade it I stopped at the batavia location met by 2 younger associates and before they even tried helping me get to the bottom of my problem they said I needed to call customer care.So I drove to the location geneva, commons and they are busy unlike the previous store but when she was done with her last customer KIM came up to me and had my problem solved and me happily out the door in ten minutes retail employees like KIM
need to be appreciated”
“Tyler and the team from Next Level HiFi were great to deal with when I purchased a pair of ChordMusic cables for my Naim system. They were responsive and easy to deal with, shipping was handled well, and the cables are a delight to my ears.”