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9AM - 12PM
5N431 Railroad Ave Unit 1, Wayne
Post Offices
“Just left this post office. Needed to package and mail some items. I have minimal experience. Each woman behind the counter was awesome. I only got two names, Laura and Rachel. There was also a really sweet man in line who offered me assistance.
Thank you all for your kindness and patience.”
“It was only my second time ever shipping something and the associate assisting me (I wish I had gotten her name) was incredibly helpful. She walked me through the boxing and shipping process, gave me suggestions to keep things affordable, and was patient and very kind. I would definitely come back and she definitely deserves a raise 10/10”
“Mr. Martin is the sweetest! First time mailing out a package. He was so patient and understanding. He explained the whole process! He went above and beyond! Thank you so much Mr. Martin!”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
“I love this location. The staff is consistently courteous, professional, and attentive. I also appreciate the extended hours being able to stop in, ship a package, and keep my day moving without interruption is a major plus. The facility is clean, organized, and easy to navigate. Truly a convenient and well‑run location.”
“This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
8:30AM - 3PM
66 N Grove Ave, Elgin
Post Offices
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
“Had a package say it was delivered but we got nothing, so we filed a Claim with USPS and Patsy with this office got back to us in lightning speed. She left a message saying that she would look into it. A few days went by and it’s now the weekend, low and behold a mail carrier knocks on our door with the missing package. Patsy even called to update us after the fact, Wonderful service! Thank you Patsy!”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Jessica was FABULOUSLY helpful. I was worried about shipping a flute and she was so calm and quick to help me with a smile and patience explaining the different shipping options. If all postal workers were positive/cheerful/ready and helpful like her- so many people would find themselves walking out with a smile each time they went to USPS.? ???? 5 stars, because this is the best service I’ve ever received at any USPS.I don’t remember names easily, so I went back in to see her name tag as she helped someone else in line. I hope her boss knows what an asset she is to their facility- she had a warm welcome for everyone who passed through the door, as the sole front desk employee this Friday afternoon.THANK YOU TREMENDOUSLY JESSICA, for helping me get a package ? on its way to NJ. ?? I’m so delighted I went to this post office today! ?”
8:30AM - 2PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 2PM
115 E Irving Park Rd, Streamwood
Post Offices
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
“Dropped off a labeled signature package here, didn't get a scan for a week. I suppose this could have been partly my mistake because I didn't ask for a receipt, but either way. I called the postmaster and the missing mail line, package tracking updated 2 days later.
Not too fast, and I did have to ask, but the postmaster was very kind on the phone, and my issue did end up getting resolved just a day after I spoke to her, and all things considered, pretty fast for government work.
4 stars. Would most likely use them again.”
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“Went in to mail off something this morning, Lori helped me. She was so incredibly friendly, and helpful. An Incredible vintage post office with a small town feel.”