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10AM - 6PM
33W361 Roosevelt Rd, West Chicago
Appliances
6AM - 10PM
220 North Ave, West Chicago
Appliances
“John and Tony, who drive the forklift in the yard, were very helpful to me. They were very knowledgeable, efficient, and polite. I needed a total of 34 bags of river rock loaded into my car, which I could never have done on my own. Very grateful they were there and so willing to help. Please add Luke to the list of good guys who know what they’re doing and provide great help when you need it.”
“This is our 4th install from Central Vac. And as always they did a superior job, 1st at our house and then at our subsequent condos. That’s why we keep coming back.”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
“They were very thorough with our vacuum purchase. Our custodian did all his vacuum purchases through him for many, many years. They are a great locally owned small business! Highly recommend them!!”
8AM - 4:30PM
120 Bridge St, Wheaton
Appliances
“We have used Culligan products and services for the past few years and we have always been very satisfied. They are dependable, very professional and courteous. We highly recommend them to friends and family.”
7AM - 4:30PM
480 Industrial Dr Ste 116, Naperville
Appliances
“Always helpful to me when ordering, inquiring on parts, will call and pickup/shipping, if you don't understand-ask them to slow down and explain to you, help. A plus, service, over 30 years ! Being nice always helps.”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“Great place to swap out your non working appliance for a working one. They deliver, install, and haul away (and rebuild at their store for resale) your old appliance. Its a great way to avoid waste and not fill up our landfills with 99% working appliances.”
“Great service at this store and with great team workers. Andy the manager is very attentive, always available to answer any questions or concerns regarding any product in question. I have done and will always recommend this location.”
“Bill and his team are a complete kitchen and master bath re-modeler. He and Jake were experts, professional, and great to work with. Bill was patient and helpful from design, choosing materials, modifications and work order changes right up to the final adjustments. The results are amazing and we love the layout of the bathroom tile, cabinet, and a shower in place of a platform tub. The quality and workmanship are excellent. Bill and his team come highly recommended.It wasn’t only the design that went far beyond – the quality of the work done was impeccable. The job site was always clean, the crew was professional. They paid attention to the details and ensured that all work was completed to the highest standard. There is no such thing as “good enough” with them. As a result, we now have a master bathroom that is even better than we ever imagined they could be.Services: Tile work installation”
“Great Home Depot, and it's stocked well. Employees are nice and the store is clean. Who doesn't love DIY projects, and Home Depot has great service in the store, online, and by phone. It's my all-time favorite place to shop.”
“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”
“Knowledgeable and very nice to work with. Has a great variety of tools and trucks to use and have been going here for a few years now. Will assist with any issues you have and have pretty good rates compared to other competitors.”
“Great quality product and very nice to look at! Quick shipping and will be a customer as long as you are in business. Thank you for the opportunity to shop and buy BVV products. Really good stuff Folks. Keep up the great work! Steven”
9:30AM - 8PM
15 S Lake St, Aurora
Appliances
“After 2 delivery attempts from Best Buy’s independent delivery agents to remove an old washer and install a new one, third time was a charm. Other attempts had to remove dry wall, permanent beam to house was an issue. Just like that Jose and his team mate got the job done. His knowledge remarkable about moving and maneuvering item made it worthwhile. Thanks Lamphere’s for a similar washer and having it delivered in 2 days. Thanks Jose amazing delivery job while the other 2 Best Buy attempts left house a mess”
“I like this location because it’s usually really clean and they give some good discounts from time to time. Every once in a while I’ll see someone with their dog in there and it makes my day, that’s just me. The power tools are fairly priced as well and my lawn mower I got last year from here still works great!”
“They got here on time. They're very home. Depot was very, very, very understanding. I was going through some surgeries and had to cancel the installment 3 times but they were very understanding or at least the people that installed for them were very, very understanding and home depot gave me a really good price on the carpet, like I said everything went great. I'd recommend home depot to anybody that wants to take care of their house.”
6AM - 10PM
2920 Audrey Ave, Naperville
Appliances
“We had some issues with an online order recently (wrong items sent etc) and weren't getting much help from the online customer service representatives that we called at first. Both referred us to the store for the order issues. Manager Liz called and took care of both issues very quickly and was patient and personable the entire time. she also provided some tips and recommendations for future purchases. I will definitely try and do all my purchases in store from now on. Customer service was excellent. We appreciated her friendly help during this busy holiday season!”
“Amazing People
at the Pro Desk Marta always helpful with orders and questions
at the plumbing department Jaime with his knowledge and friendly always there to help thank you with anything”
“Great service & value. Service department kept us informed during the entire repair process. Service staff are courteous and professional, I would highly recommend FCE for service on your sweeper or scrubber.”
“Nino at the Pro desk goes above and beyond to assist his customers. Thank you to Nino for your help! I purchased an EMAX Compressor and it was just delivered. I don't think I will ever have to purchase another compressor as long as I live! This thing is a beast!!”
“I recently had the pleasure of visiting Home Depot and was thoroughly impressed by the exceptional customer service provided by Chris G and his manager, Traci. From the moment I entered the store, Chris was incredibly helpful and knowledgeable. He took the time to understand my needs and guided me to the right products with patience and expertise.
What stood out even more was the support and leadership demonstrated by Traci. She ensured that the store was running smoothly and that all customers were receiving top-notch service. Her professionalism and dedication to her team were evident, and it was clear that she fosters a positive and efficient work environment.
Together, Chris and Traci made my shopping experience at Home Depot a truly pleasant one. Their commitment to excellent customer service is commendable, and I highly recommend this location for anyone in need of home improvement assistance. Thank you, Chris and Traci, for your outstanding service!”
“Employee of the day, week, month possibly year would be Leslie at the front. She greeted me this morning when I bought a propane tank. Working's hard working on Saturdays can be harder. It's nice to have people who care about what they do and I'll always be back to the store because of that”
“8/2024 5* Still a great place!
5/2022 5* Great place. Has what I want when I want it. And at a reasonable price typically. So good place to stop. Parking lot is a bit unusual, but it works.
12/2020 5* Found what I needed at the price I wanted. Staff was kind and friendly. Helpful for what I was looking for. Nice place!”
“Amazing prices! You have to come check it out this store has been here for YEARS! I never knew so please moms lots of kids clothing for the whole family at amazing prices! :)”
10AM - 9PM
424 Randall Rd, South Elgin
Appliances
“Needed to go to a further best buy to ensure item was in stock.
very clean store.
it's been YEARS since I've been in a BB. less stuff, but plenty of staff in hand to help.
Quick and fast checkout.
I don't shop at BB often, but it was very pleasant experience. I would come back.”
“Jen of the Geek Squad was fantastic by providing most patient and very knowledgeable service which gave me the confidence to buy a laptop computer at a great value!”
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“Store staff was very helpful as we picked out a new refrigerator. We loved that they offered a wide array of options, in a variety of prices, helped us choose the properly sized fridge for our space, and that we saved money by purchasing a slightly scratched floor model. Removal of our old fridge and delivery of the new one was seamless. This will be our go-to appliance store in the future.”