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“My name is Mr. Duran, I am really happy with the service I got in West Chicago. I have 20 years service with boost. Very great service. Come to 119 w Roosevelt rd.”
“I have been with this data center for over 7 years and had the pleasure of visiting the center. As a QSA auditor for the PCI-PSA I have to say this datacenter is top notch and they follow all security protocols. I was very impressed. The IT support is beyond reproach, during the 7 years I cannot recall any substantial outage, I feel they were up well over 99.9 %. But... my only issue is that consider your gear to be on a one way trip, since there is no process in place that will make easy to retrieve equipment you are on your own. I myself had to fly to the datacenter to retrieve our servers.”
“The tech came over yesterday and diagnosed the problem. He told me that it was the outside equipment that needed to fixed and that he would put in an order for that. He also gave me his supervisor's card and told me that if the problem persists, to call him directly. He also came in and checked out my equipment and agreed that my router/modem was a very good one and was not involved with my service issues. The tech worked for wow-way before the merger and assured me that my issue would be resolved. He was the best tech that has been out and showed me where the problem was and explained what needed to be done to fix the issue. I'll update this review after they have been out to fix the problem with the outside box.”
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“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”